Senior Account Manager

Agency Overview:

Pixel is an innovation and growth marketing agency, helping Fortune 500 brands test, launch, and market new products and campaigns. Our expertise lies at the intersection of innovation, creativity, and digital marketing.

Job Overview:

We’re looking for a Senior Account Manager to join our growing team. You will oversee multiple campaigns and projects and are responsible for meeting (and ideally exceeding) the client’s business success metrics and strengthening our relationships with the client team. 

We work in a fast-paced, digital-first environment where you have the flexibility to work remotely as well as in-person. 

The type of work we specialize in encompasses all stages of a campaign’s lifecycle, including strategic planning, audience and market research, go-to-market planning, paid media planning and buying, creative concepting and design, web development, photography, video production, and more!

The ideal candidate has a proven track record of consistently delivering high-quality work that is on-time, and within budget, while proactively applying their understanding of relevant consumer insights, campaign performance, and marketing trends to keep the clients’ brands at the forefront of their respective industries. 

This candidate must be highly reliable, adept at creative problem-solving, comfortable with fast-changing situations, and diplomatic in their assessment of a client’s needs. 

You will also manage and mentor one or more Marketing Assistants, helping to develop project and client management skills, and fostering an environment ripe for growth. This role will report to the Head of Account Management. 

Responsibilities

• Act as the main point of contact for senior clients on the projects that you manage
• Act as the steward of the clients’ goals and needs, and translate them to internal project briefs
• Act as the cross-functional lead on projects that you own, communicating and collaborating with internal and external team members across different departments to deliver assets on-time, on-budget, and on-strategy
• Assist in the development of brand and digital marketing strategies to meet clients’ business objectives
• Continuously evaluate project performance and overall account health, as well as identifying new opportunities
• Manage and mentor Marketing Assistant(s), helping them develop project management and client management skills
• Manage project budgets and timelines
• Provide internal and external project status updates
• Oversee client presentations and recap reports

Qualifications

• 4-6 years of relevant work experience at an agency or on a marketing team
• Bachelor's degree or equivalent experience
• Strong writing, presenting, negotiating, and communication skills, with the ability to simplify complexities and stay solutions-oriented
• Strong business acumen in project planning and management
• Ability to build and grow relationships with clients
• Experience working with and/or directly managing 3rd party partners such as Production Companies 
• On the pulse of consumer, media, and cultural trends to help keep our work relevant and impactful
• Strong understanding of the consumer electronics industry
• Well-versed and comfortable working in Google Workspace, Slack, and Asana
• This role is based in New York City

 

Pixel Employees’ Favorite Perks & Benefits

• Full health, dental, vision insurance
• Free concierge primary care with One Medical Membership 
• 401k matching
• Up to 6.5 weeks of paid time off per year, including an extended winter break
• 1 month paid sabbatical every 4 years
• 8 weeks of primary parental leave
• Fitness, home office, education allowance
• Charitable gift matching