Program Manager, Professional Services

Welcome to Planet. We believe in using space to help life on Earth.

Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.

Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.

As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.

We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.

Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.

About the Role:  

As a Program Manager on the Global Professional Services team at Planet, you will drive complex projects focused on helping scale customer adoption of the Planet Platform and its data products. You will work with cross-functional teams, both technical and non-technical, to define project methodology and strategy across a project portfolio. 

This position will appeal to candidates who have interest in working across a variety of industries and applications of remote sensing data and a desire to improve processes, tools, and ways of working to scale development cycles. Ideal candidates adapt quickly and have a growth mindset.

This is a full-time, hybrid position based in the Berlin metropolitan area.

Impact You’ll Own:

• Work closely with Professional Services Engineers, PreSales, and the broader commercial teams to deliver business value
• Collaborate with internal and external stakeholders to determine project scope and objectives
• Identify and translate business and technical requirements into tasks and deliverables with clarity
• Scope and manage tasks and needed resources; execute project scope; identify risks and proactively mitigate them; track project costs and manage budget
• Develop and manage detailed project schedules and work plans
• Provide project updates on a consistent basis to customers and internal stakeholders about progress, adjustments and strategy
• Design and implement processes for smooth project delivery and for cross-team collaboration
• Continuously improve ways of working and processes by monitoring business workflows, identifying inefficiencies, and continuously iterating
• Manage contracts with subcontractors by setting expectations, assigning tasks and tracking deliverables
• Measure project performance and customer satisfaction to identify areas for improvement

What You Bring:

• 6+ years of project management or agile development experience
• Experience leading cross-functional projects and managing tight timelines
• Experience working in software or product development in a complex technical environment and within an Agile framework
• Excellent skills in end-to-end project lifecycle, with multi-stakeholder facilitation, issue resolution and decision making both internally and externally, specifically in complex environments
• Excellent communication and listening skills to deliver solutions to stakeholders
• Ability to resolve issues independently with minimal oversight 
• Ability to balance the tactical day-to-day with forward-looking improvements to scale operational efficiencies.
• Ability to work in-person at our Berlin office 2 days per week

What Makes You Stand Out:

• Experience with remote sensing, EO data, or imaging
• Experience in cloud computing, platform development and integrations, APIs, Analytics, or UX
• Ability to be self-motivated with experience initiating efforts and augmenting existing programs with new ideas
• Excellent organization, prioritization, and time management skills, especially in dynamic environments
• Experience working with remote, distributed, global teams

Benefits While Working at Planet:

• Generous time off including vacation, holidays and company global days off 
• Comprehensive Leave Policies 
• Remote friendly work environment 
• Employee Wellness Program 
• Home Office Reimbursement
• Monthly benefit to choose from a variety of providers (Urban Sports Club, Groceries, Clothes, Entertainment, Transportation...)*
• Monthly Phone and Internet Reimbursement
• Tuition Reimbursement and access to LinkedIn Learning
• Equity Options*
• Volunteering Benefits

*Benefit, amount, and type are dependent on geographical location, based upon applicable law or company policy

Why we care so much about Belonging. 

We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate  north star of Belonging, dreaming big as we approach our ongoing work with diversity, equity and inclusion.  If this job intrigues you, but you’re thinking you might not have all the qualifications, please... do apply!  At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description.  We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts.  We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride. 

EEO statement:

Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. Know Your Rights.

Accommodations:

Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to accommodations@planet.com or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you.

Privacy Policy: By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Planet Data Privacy Notice for California Staff Members and Applicants, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

Privacy Policy (European Applicants): By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Candidate Privacy Notice GDPR Planet Labs Europe, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.