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Senior IT Consultant (NYC)
About us
Pliancy is fundamentally changing the way businesses value technology. We're on a mission to prove that the right technology (and the right technologists) can help accelerate progress toward radical, ambitious goals. Pliancy specializes in partnering with life sciences organizations, capital management firms, and emerging startups, providing IT support to bold leaders pushing science and technology forward.
Our employees and clients find that we’re starkly different from other IT organizations because we challenge the status quo in two major ways: by putting people first in every decision we make, and by innovating towards simplicity every chance we get. As a people-first company that invests in the long-term success of our employees, we’re looking for creative thinkers who like to solve interesting problems. We prioritize curiosity and empathy in all of our hiring decisions.
About the Role
What's an average day like?
The clients you'll work with are mainly made up of Capital Management firms (likely Venture Capital, Private Equity, or Hedge Funds) and Life Sciences Organizations. You'll get to collaborate with teammates to solve interesting, important challenges, all of whom have a passion for technology and helping people. If you love innovating, building relationships, and socializing with fellow team members, you'll love our culture.
A typical week is a mix of four-hour and eight-hour scheduled site visits, consulting with your primary clients, researching solutions, implementing projects, using technology to improve processes and workflows, improving documentation, training users, and responding to ad-hoc requests. When not scheduled at your clients’ sites or handling remote requests, you may drop in at the local office to collaborate with a coworker on pending issues. The remainder of the time is spent with the team on internal solutions, special projects, ticket escalations, and learning new technologies.
Who are we looking for?
You're an attentive, curious, sociable person who loves connecting with the people you support and working in a team environment. To you, clients are people, not cases to solve — you build relationships, and as a by-product, you build trust. Few things make you feel better at the end of a workday than helping your team work swiftly and efficiently toward a common goal. You are skilled at using your professional experience to solve problems with your team and implement them with your clients. You look out for your people, and they’re grateful for your responsiveness. You enjoy solving business problems through the clever use of emerging technologies, often pioneering the adoption of these tools.
Responsibilities
Should Have
Nice to Have
Benefits
Why work with us?
- Community-minded, empathetic teammates who take pride in their work—and make it fun, too
- A manager who will help you grow and identify opportunities for career development
- The opportunity to support clients solving challenging problems in pursuit of meaningful goals
- Flexible schedule designed to empower your communication and time management skills
- Benefits and perks built to meaningfully support you and your family
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