Job Application for Assistant Manager at PLK Careers

Position Overview - (Starting -$16/hour)

The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM invests their time in developing servant leaders, creating memorable experiences, and administrative activities.

Essential Duties and Responsibilities

Leading the Business

Manages inventory costs and maintains inventory by performing Daily, Weekly and Monthly inventory inspections
Places and receives inventory truck orders
Maintains and regularly monitors a list of all restaurant assets
Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as required
Ensures that restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)

Create Memorable Experiences

Call guests back who have had problems/complaints
Motivates and directs team to exceed guest expectations with accurate, fast and friendly service in a clean facility
Partner with the Restaurant General Manager and team to create action plans to improve guest metrics

Creating Leaders

Recruiting and Interviewing potential employees
Complete orientation for new employees
Creates and monitors schedule and manages team on-boarding process
Develop skills of shift leaders to increase the team’s capabilities and raise performance
Establish a positive culture in the restaurant

Leading Store Operations

Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
Ensures that restaurant upholds operational and brand standards
Monitors people charts and production planning and makes necessary adjustments
Implement actions plans to address employee needs and operational assessments

Qualification and Skills

Must be at least eighteen (18) years of age
High School Diploma or GED required
1-2 years of previous quick service restaurant experience, experience in management preferred
Some understanding of P&L interpretation and management to influence profitability
Demonstrated leadership skills
Available to work evenings, weekends and holidays
Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant

Physical Demands

Must be able to lift up to 50 pounds of force frequently to move objects
Ability to carry products/boxes and miscellaneous weighing no more than 50 pounds
Consistently handles product preparation
Ability to kneel to utilize proper lifting procedures and to open safe
Consistently lifts for product preparation, stocking and inventory

Popeyes is an equal opportunity employer that makes employment decisions based on skills and experience and we encourage all qualified applicants to apply. Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.

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Are you applying for a restaurant manager level position (Assistant General Manager, Assistant General Manager Trainee, Restaurant General Manager)?

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If so, do you currently have a high school diploma or GED?

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Are you able to lift and carry 50 lbs or more with or without reasonable accommodation?

The temperature in a restaurant can vary depending on where you are working - very hot near frying equipment and very cold in food storage areas. Are you willing to work in such an environment?

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As a member of our management team, you will be required to make bank deposits. You must have a personal vehicle to make bank deposits, a valid driver's license, and proof of insurance. Can you meet these requirements?

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As a member of our management team, are you willing to work days, nights, weekends, holidays, and a 50 hour work week?

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How many years of experience do you have as an Assistant Restaurant Manager or a Restaurant General Manager (please specify which role)?

The Restaurant General Manager position requires daily use of a computer in order to carry out the responsibilities of the role. In your previous positions, were you required to use a computer?

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Management of sales, labor costs, inventory, overall budget, and other financial responsibilities are a large part of the Restaurant General Manager role. In your previous positions have you ever been responsible for managing a budget and a P&L?

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Veteran Status: If you believe you belong to any of the categories of protected veterans, please indicate by checking the appropriate box below. As a Government contractor subject to VEVRAA, we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.

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Assistant Manager

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