HR Business Partner

About Plooto
Plooto is a Canada-born fintech company on a mission to give small and mid-sized businesses the financial power to succeed on their own terms. We make payments secure, accurate, and stress-free so businesses and their accountants can spend less time in the books, confidently manage cash flow, and make smarter decisions every day. We’re a team that builds with integrity, agility, and heart, and we’re looking for customer-minded pros who share our passion to join us as we scale.

About the Role
As an HR Business Partner at Plooto, you’ll be a trusted advisor and change catalyst, operating at the intersection of people strategy and business performance. You’ll partner with leaders and teams to design and deliver HR solutions that align with our business objectives, scale with our growth, and reflect our values.

In this role, you will combine deep HR expertise with a proactive, data-informed approach—anticipating challenges, spotting opportunities, and shaping a culture where our people can thrive. You will lead strategic initiatives while executing with precision, balancing the big picture with operational excellence.

You’ll be joining a company that Champions Our Customers by enabling the people who build our products, Learns in Motion by iterating quickly and smartly, Owns the Outcome by driving measurable results, Keeps it Real through clear, candid communication, and Builds with Heart in every interaction.

Key Responsibilities

• Strategic Partnership & Consulting

  • Serve as a trusted HR advisor to leaders and managers, influencing decisions with data, insight, and business acumen.

  • Collaborate cross-functionally to ensure HR strategies enable Plooto’s growth plans and operational priorities.

  • Translate business needs into people strategies that drive performance, engagement, and retention.

• Culture & Engagement 

  • Shape and sustain an inclusive, high-performance culture where every employee feels valued and connected to our mission.

  • Champion engagement initiatives that foster trust, belonging, and collaboration across teams.

• Performance & Development 

  • Evolve and execute performance management practices that enable clarity, accountability, and growth.

  • Partner with leaders to design career pathways and learning experiences aligned to business needs.

• Employee Relations & Advocacy 

  • Lead employee relations matters with integrity, empathy, and transparency, balancing advocacy for individuals with organizational needs.

  • Coach managers on effective people leadership, empowering them to solve challenges directly and constructively.

• HR Analytics & Insights 

  • Use HR metrics, trends, and insights to guide decision-making, measure impact, and identify opportunities for improvement.

  • Present recommendations to senior leadership, connecting people data to business outcomes.

• Total Rewards & Compliance 

  • Support the administration and communication of compensation and benefits programs that are competitive, equitable, and aligned to strategy.

  • Ensure compliance with employment laws and internal policies, proactively addressing risks.

• Operational Excellence 

  • Lead continuous improvement efforts for HR systems, processes, and tools—optimizing for simplicity, scalability, and user experience.

  • Partner to deliver an exceptional onboarding experience and a thoughtful offboarding process.

Qualifications

• Experience: 5+ years in an HR Business Partner or HR Generalist role with increasing responsibility, ideally in high-growth tech or startup environments.

• Education: Bachelor’s degree in Human Resources, Business Administration, or related field; HR certification is a plus.

• Skills & Attributes:

  • Demonstrated ability to build trust and influence at all levels.

  • Track record of delivering measurable impact through strategic HR initiatives.

  • Strong HRIS, data analysis, and reporting skills.

  • Proven ability to handle complex employee relations matters with discretion and fairness.

  • High learning agility and comfort with change; thrives in fast-moving environments.

  • Passionate about building culture and enabling people to do the best work of their careers.

Success in This Role Looks Like:

• You’re seen as a go-to advisor who brings clarity, perspective, and actionable solutions.

• You model Plooto’s values in every interaction—building trust, enabling alignment, and fostering a sense of purpose.

• You deliver both quick wins and sustainable systems that improve how we work and grow.

• You connect people strategy to business results, owning the outcome from idea through execution.