Back to jobs
New

Systems Administrator

Austin

We are seeking an experienced Systems Administrator to join our Corporate IT team at Pluckers Wing Bar. As we continue our growth across Texas and beyond with 30+ restaurant locations, we need a skilled professional who can own our infrastructure and systems administration. This role is critical to maintaining our technology foundation and supporting our IT team's success. The ideal candidate brings proven expertise, can work independently, and values being part of a collaborative team environment where "there is never a task too big or too small."

About the Role:

This is an excellent opportunity for an experienced IT professional to make a significant impact in a growing restaurant company. You'll own critical infrastructure serving 30+ locations while working alongside a collaborative IT team. We value expertise, initiative, and people who take pride in building reliable systems. If you're looking for a role where your technical skills directly support business growth and you can mentor a developing team, we'd love to hear from you.

Benefits: We have among the best pay and benefits in the restaurant business:

  • Our health insurance is among the best in the industry and we cover 100% of health, dental, and vision.
  • 15 paid days off each year + paid holidays.
  • Paid parental leave for qualifying employees.
  • Free meals at Pluckers.
  • Discount programs for theme parks, concerts, and more.
  • A real opportunity for advancement that is only limited by you.

About Us:

Pluckers is a 30+ unit restaurant chain based in Texas. We plan to continue to aggressively grow in Texas and throughout the United States over the coming years. Pluckers is based in Austin and has been named the Best Restaurant to Work for four times and has finished in the Top 25 Businesses Overall to Work for by the Austin Business Journal.

Key Responsibilities:

Microsoft 365 & Infrastructure Administration

  • Manage Microsoft 365 environment for 500+ users including user provisioning, licensing (F3/E3), SharePoint, Exchange, and security policies
  • Administer enterprise wireless and network infrastructure across 30+ restaurant locations
  • Manage firewall policies, VPN configurations, SD-WAN, and network security
  • Maintain network documentation including IP schemes, VLAN configurations, and network diagrams

Security & Systems Maintenance 

  • Implement and maintain endpoint security and device management solutions
  • Monitor security events and respond to potential security incidents
  • Oversee backup strategies and disaster recovery planning
  • Conduct periodic security audits and vulnerability assessments
  • Administer Remote Monitoring and Management (RMM) platform
  • Manage Windows patch deployment and Active Directory, Group Policy, and domain services

Technical Leadership & Support

  • Serve as escalation point for Level 2/3 technical issues
  • Provide technical guidance and mentorship to IT support team
  • Collaborate with IT leadership on infrastructure planning and projects
  • Evaluate new technologies and make recommendations for improvements
  • Create and maintain IT documentation, runbooks, and standard operating procedures
  • Support restaurant POS systems and third-party integrated applications as needed

Work Environment & Schedule:

  • Location: Corporate Office in Austin with occasional visits to restaurant locations.
  • Schedule: Full-time, Monday through Friday with occasional evening/weekend work for maintenance windows.
  • Travel: Minimal travel required; primarily local site visits in Central Texas area.
  • On-Call: Participate in rotation for after-hours infrastructure emergencies.

Career Growth Opportunities:

  • This position offers a clear advancement path within our IT team: Systems Administrator → Senior Systems Administrator
  • Opportunity to shape IT strategy and infrastructure decisions
  • Exposure to emerging restaurant technologies and custom application development
  • Potential to specialize in areas of interest (security, cloud architecture, automation)

Qualifications & Requirements:

Required:

  • 4-6 years of hands-on IT systems administration experience
  • Strong expertise in Microsoft 365 administration (Exchange Online, SharePoint, Teams, Intune)
  • Proven experience with enterprise network management (routing, switching, wireless, firewalls)
  • Solid understanding of Active Directory, Group Policy, and identity management
  • Experience with endpoint management and security solutions
  • Knowledge of network protocols (TCP/IP, DNS, DHCP, VLANs)
  • Understanding of routing protocols (OSPF, BGP) and VPN technologies (IPSEC)
  • Experience with backup and disaster recovery solutions
  • Experience with SD-WAN technologies for multi-site connectivity
  • Strong troubleshooting skills for complex technical issues

Preferred:

  • Multi-location or distributed environment experience (retail, restaurant, or hospitality)
  • Experience with restaurant POS systems and integrated third-party applications
  • Familiarity with security frameworks and compliance requirements (NIST, Zero Trust principles)
  • PowerShell or other scripting abilities for automation
  • Project management experience for IT infrastructure initiatives
  • Network or security certifications (CompTIA Network+/Security+, Microsoft, or vendor-specific)

Personal Attributes:

  • Self-motivated with ability to work independently and prioritize effectively
  • Strong communicator who can explain technical concepts to non-technical audiences
  • Problem solver who takes ownership and follows through to resolution
  • Team player who mentors others and collaborates across departments
  • Adaptable to changing priorities in a fast-paced restaurant environment
  • Detail-oriented with commitment to documentation and best practices

Salary Description:

$75,000 - $92,000 per year, dependent on experience

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Pluckers Wing Bar - Corporate’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.