Partner Manager, Retail

At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money.

Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies.

At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you!

We are seeking a Partner Manager – Retail  (FAM/Jewelry) Partnerships to join our growing Partnerships team. This role is pivotal in managing and expanding relationships with key partners in the retail industry. The ideal candidate is a strong relationship builder, proactive in identifying opportunities, and operates with a results-driven mindset. This role requires a strategic thinker who can collaborate cross-functionally to drive revenue growth and maximize the value of our partner ecosystem.

What you will be doing:

• Develop and Manage Partner Relationships: Own and nurture partnerships with key industry players to drive revenue growth and expand Podium’s presence in the Retail sector.
• Identify and Negotiate New Partnerships: Continuously assess the market to identify new opportunities, structure agreements, and onboard new partners.
• Cross-Functional Collaboration: Work closely with internal teams, including Product, Sales, Marketing, and Customer Success, to ensure seamless partner integration and execution.
• Strategic Growth Planning: Track partner performance, develop strategic growth initiatives, and optimize partnerships for long-term success.
• Partner Enablement & Support: Provide ongoing training and resources to partners, ensuring they are well-equipped to advocate for Podium solutions.
• Partner Marketing Initiatives: Collaborate with the marketing team to develop co-branded campaigns, incentives, and go-to-market strategies.
• Industry Knowledge & Competitive Insights: Stay informed on industry trends, competitor partnerships, and emerging opportunities in the FAM space.
• Event & Travel Engagement: Represent Podium at industry events, conferences, and partner meetings (travel required 2-3 times per month).
• Training & Field Enablement: Conduct training sessions for partner field teams to increase partner-driven referrals and engagement.

What you should have:

• Experience: 5+ years in partnerships, business development, sales, or account management, preferably in the retail ( FAM and Jewelry) industry.
• Relationship Building: Strong ability to foster and maintain strategic partnerships with external organizations.
• Strategic Thinking: Ability to assess partner opportunities, craft growth strategies, and drive meaningful outcomes.
• Cross-Functional Collaboration: Experience working with internal teams to enable partner success and support broader company initiatives.
• Self-Motivated & Results-Oriented: A proactive, high-energy individual who thrives in a fast-paced environment and takes ownership of outcomes.
• Communication Skills: Ability to present, negotiate, and engage with stakeholders at all levels, from small groups to large conferences.
• Adaptability & Problem-Solving: Comfortable navigating ambiguity, identifying roadblocks, and finding creative solutions to drive progress.

What we hope you have:

• Familiarity with SaaS platforms, CRM systems, and digital marketing tools.
• Experience working within the FAM or Jewelry industry or closely adjacent sectors.
• Understanding of referral-based partnerships and co-marketing strategies.
• Ability to analyze partnership performance metrics and use data to inform decision-making.

Benefits:

• Open and transparent culture 
• Life insurance, long and short-term disability coverage
• Paid maternity and paternity leave
• Fertility Benefits
• Generous vacation time, plus three 4-day summer holiday weekends
• Excellent medical, dental, and vision benefits
• 401k Plan with company matching
• Bi-annual swag drops with cool Podium gear and apparel 
• A stellar HQ (Utah) gym with local professional coaches and classes offered
• Onsite HQ (Utah) child care center, subsidized for employees

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.