Product Manager - Internal Tools
At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money.
Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies.
At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you!
About the Role
We’re looking for a highly outcome-oriented Product Manager to join Podium’s Internal Tools and Business Applications team, with a focus on building high-impact, custom solutions for our Go-To-Market teams. You’ll lead development for internal-facing tools and systems that power our Sales and Marketing teams, empowering them to close more deals, drive revenue, and better serve our customers.
This is a high-visibility role where you'll work directly with stakeholders across the company, including frequent interaction and collaboration with the executive leadership team. You’ll be responsible for defining product strategy, scoping technical requirements, leading implementation, and measuring success—all while moving fast and delivering real results.
Data fluency and a bias for decision-making through data is essential. The ideal candidate has prior experience supporting GTM or revenue teams and thrives in ambiguous, fast-paced environments where they’re empowered to take ownership.
What You’ll Do
- Own the product lifecycle for internal GTM tools—from ideation and scoping to launch and iteration.
- Partner with Sales Ops, Marketing Ops, and Customer Success to deeply understand workflows and pain points.
- Lead technical projects across systems such as Salesforce, Marketo, Outreach, and custom-built internal tools.
- Scope and write high-quality product requirements, collaborating with engineers, admins, and data teams to deliver scalable solutions.
- Use SQL, Excel, and BI tools to validate hypotheses, measure outcomes, and influence strategy.
- Prioritize ruthlessly—focusing on business outcomes and ROI, not just activity or effort.
- Work closely with internal stakeholders and executive sponsors to ensure solutions drive measurable impact.
- Thrive in ambiguity: form opinions, make decisions with incomplete data, and lead teams through uncertainty.
- Deliver fast: many projects ship in weeks, not quarters. You’ll see immediate results from your work.
You May Be a Fit If You Have
- 3–6 years of experience in Product Management, Business Systems, or Strategy roles
- Deep familiarity with GTM functions (Sales, Marketing, Customer Success) and their tools
- Strong fluency in SQL and Excel—you frequently use data to influence and validate decisions
- Experience managing system and process changes (SDLC)
- Excellent stakeholder communication and executive presence
- Ability to translate vague problems into concrete requirements
- A track record of driving measurable business outcomes through internal tooling or system improvements
- Experience working on internal tools or business systems teams preferred
- Bonus Experience
- Prior experience in Salesforce administration or implementation
- Familiarity with data warehouses (e.g. Snowflake) and BI tools (e.g. Sigma, Tableau)
- Experience with pricing, quoting, or billing systems (e.g. Salesforce CPQ, Stripe, Netsuite)
Why This Role is Exciting
- Immediate impact: Our internal tools team ships quickly. You’ll see your work in production fast and see it used by teams daily.
- Executive visibility: This role drives projects with high-level visibility and cross-functional importance.
- Strategic influence: You’ll serve as a thought partner to GTM leadership and help shape how we scale.
- Mission-driven: Our internal tools truly empower Podium’s people to do their best work—and help our customers win.
Benefits:
- Open and transparent culture
- Life insurance, long and short-term disability coverage
- Paid maternity and paternity leave
- Fertility Benefits
- Generous vacation time, plus three 4-day summer holiday weekends
- Excellent medical, dental, and vision benefits
- 401k Plan with competitive company matching
- Bi-annual swag drops with cool Podium gear and apparel
- A stellar HQ (Utah) gym with local professional coaches and classes offered
- Onsite HQ (Utah) child care center, subsidized for employees
Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.
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