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Renewal Support Specialist

United States - Remote

Point C is a National third-party administrator (TPA) with local market presence that delivers customized self-funded benefit programs. Our commitment and partnership means thinking beyond the typical solutions in the market – to do more for clients – and take them beyond the standard “Point A to Point B.” We have researched the most effective cost containment strategies and are driving down the cost of plans with innovative solutions such as, network and payment integrity, pharmacy benefits and care management. There are many companies with a mission. We are a mission with a company.

Point C is seeking a Renewal Support Specialist to join our dynamic team. The Renewal Support Specialist will play a crucial role in assisting the sales team in preparing proposals and associated collateral to drive business growth. The ideal candidate will possess excellent organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.

Responsibilities

  • Collaborate with the account management team to gather necessary information for proposal development.
  • Prepare and customize proposals and other collateral to support the account management team's efforts in acquiring and retaining clients.
  • Ensure accuracy and completeness of proposals by thoroughly reviewing all materials and data.
  • Coordinate with internal departments to obtain necessary information for proposal creation.
  • Respond promptly to sales team inquiries and requests for proposal revisions or updates.
  • Assist in maintaining a repository of renewal materials, especially those associated with proposal generation.
  • Follow defined processes and workflows to streamline proposal development and ensure efficiency.
  • Provide administrative support to the account management team as needed.

Qualifications

  • Strong proficiency in Microsoft Office Suite, particularly Word, Excel, and PowerPoint.
  • Excellent written and verbal communication skills, with the ability to effectively convey complex information.
  • Exceptional organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
  • Ability to work independently and collaboratively in a team environment.
  • Familiarity with CRM software (e.g. Salesforce) is a plus.
  • Previous experience in sales support, proposal development, or similar roles within the insurance industry is preferred.
  • Previous experience with and understanding of Stop Loss insurance marketing is preferred.
  • Flexibility to adapt to changing priorities and deadlines in a fast-paced environment.
  • A positive attitude and willingness to learn and grow within the organization.
Benefits:
  • Comprehensive medical, dental, vision, and life insurance coverage
  • 401(k) retirement plan with employer match
  • Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
  • Paid time off (PTO) and disability leave
  • Employee Assistance Program (EAP)

 

Equal Employment Opportunity: At Point C Health, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Point C Health is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

 

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