Healthcare Informatics AI Intern

Point C is a National third-party administrator (TPA) with local market presence that delivers customized self-funded benefit programs. Our commitment and partnership means thinking beyond the typical solutions in the market – to do more for clients – and take them beyond the standard “Point A to Point B.” We have researched the most effective cost containment strategies and are driving down the cost of plans with innovative solutions such as, network and payment integrity, pharmacy benefits and care management. There are many companies with a mission. We are a mission with a company.

Point C is seeking a Healthcare Informatics Intern to join our Clinical and Utilization Management team this summer/fall. You’ll work alongside nurses, clinical staff, and operational leaders to analyze healthcare data, surface meaningful insights, and help identify opportunities to improve clinical and utilization management processes through data and emerging AI tools. This is not a shadow-and-observe internship. You’ll have real ownership, real data, and direct exposure to clinical and operational leadership. A strong candidate brings both clinical or healthcare knowledge and comfort working with data - this role is primarily health informatics-focused, with a meaningful AI component spanning data retrieval, trend identification, tool-building, and documentation. The internship is set for 10-12 weeks but may be extended based on business needs.

Please note that Point C is unable to provide work sponsorship for this position, now or in the future. This includes students who require employer sponsorship or approval for temporary work authorization, including CPT or OPT. Students must have current, unrestricted authorization to work in the United States both during and after the internship. 

Primary Responsibilities:

• Partner with clinical and utilization management teams to understand workflows, data needs, and areas where analysis can improve decision-making and outcomes
• Use AI tools to accelerate data pulls and surface patterns across large clinical datasets
• Analyze AI findings to flag trends or anomalies that may not be immediately visible through manual review
• Leverage AI to support documentation tasks such as drafting summaries, structuring findings, and generating repeatable templates for clinical and operational use
• Pull, clean, and analyze healthcare data including claims, date of service, provider specialty, utilization patterns, and clinical indicators
• Identify trends and draw actionable insights from clinical and utilization data to support care management, cost containment, and quality improvement efforts
• Support the clinical team in understanding benefit structures, plan designs, and how they interact with utilization and outcomes data
• Identify opportunities where AI or automation could streamline clinical review processes, flag outliers, or reduce manual workload for clinical staff
• Build lightweight data tools, dashboards, or summary reports to make clinical and utilization data more accessible and actionable
• Document findings, methodologies, and recommendations clearly so insights are repeatable and usable beyond the internship
• Present data findings and recommendations to clinical and operational leadership in a clear, accessible format

Qualifications:

• Currently a Senior or Graduate student enrolled in a degree program in Health Informatics, Nursing, Clinical Health Sciences, Public Health, Healthcare Administration, or a related field
• Clinical or medical knowledge sufficient to understand healthcare terminology, diagnosis and procedure codes, provider specialties, and utilization management concepts
• Experience working with or analyzing healthcare data, including claims data, date of service, provider information, or clinical documentation
• Strong analytical skills with the ability to draw meaningful insights from complex datasets
• Hands-on familiarity with AI tools (such as ChatGPT, Claude, Copilot, or similar) and demonstrated ability to apply them practically
• Curiosity about how AI can improve healthcare operations – you don’t need to be an AI engineer, but you should be someone who experiments, asks “what if we used AI for this?” and follows through
• Familiarity with data tools such as Excel, SQL, Tableau, Power BI, or similar platforms
• Ability to communicate data findings clearly to both clinical and non-clinical audiences
• Ability to work independently, manage ambiguity, and prioritize across multiple projects
• Experience with Python, R, or other data analysis languages is a plus
• Prior exposure to utilization management, care management, or managed care environments is a plus

• Comprehensive medical, dental, vision, and life insurance coverage
• 401(k) retirement plan with employer match
• Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
• Paid time off (PTO) and disability leave
• Employee Assistance Program (EAP)

Equal Employment Opportunity: At Point C Health, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Point C Health is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.