Back to jobs

Senior Software Engineer, Infrastructure

San Francisco, CA

Pomelo’s mission is to increase financial access and empowerment for immigrants and their loved ones back home. 

We are proud to be the first financial technology platform to combine consumer credit and global remittances. Our product solves the worst aspects of money transfer by empowering our customers to use credit rather than cash. At the same time, we help immigrants establish their financial future in their new country by building positive credit history with their existing remittance obligations and financially include their loved ones in emerging economies with access to modern financial instruments.

We’re a team of ~45 and are growing our San Francisco headquarters. Our investors include Keith Rabois of Khosla Ventures (formerly of Founders Fund, CEO at Opendoor, former COO of Square), Kevin Hartz (Co-founder/CEO of Xoom and Eventbrite) of A* Capital, The Chainsmokers, The Weeknd, and more.

About the Team

As a vital member of Pomelo's Infrastructure team, you'll play a key role in building and maintaining the core systems that keep our platform reliable, scalable, and high-performing. Your work will directly impact the efficiency and stability of our services, helping us deliver a seamless experience to our users every day.

Your Role

  • Ensure our production systems are always available, secure, and scalable.
  • Work closely with the engineering team to deploy services across different environments.
  • Scale our infrastructure to handle increased traffic and capacity during peak times.
  • Suggest improvements to our architecture and processes to make things even better.
  • Maintain an efficient CI/CD pipeline that enables faster and safer software delivery.
  • Develop and maintain tools and infrastructure that are shared across product and engineering teams.
  • Monitor Service Level Indicators (SLIs) and take action to ensure systems meet our Service Level Objectives (SLOs).
  • Participate in an on-call rotation to quickly address and resolve critical production issues.
  • Lead efforts to improve processes and automation, reducing manual work and enhancing operational health.
  • Continuously improve our existing systems and tools, including testing, monitoring, alerting, security, and release processes.
  • Collaborate with other engineering teams to design reliable and maintainable systems.
  • Help define and share standards, guidelines, and best practices for infrastructure management.

What We're Looking For

  • At Pomelo, we value a growth mindset, humility, and a focus on making a meaningful impact. To thrive as our next Infrastructure Software Engineer, you should bring:
    • Experience: 5+ years of experience in infrastructure engineering with a track record of building scalable systems that handle high traffic.
    • Education: A Bachelor’s degree in Computer Science, a related field, or equivalent work experience.
    • Technical Skills:
      • Proficiency in operating and maintaining distributed systems.
      • Solid understanding of Linux and Kubernetes.
      • Expertise in public cloud environments (AWS, GCP) using tools like Kubernetes, Docker, and Terraform.
      • Strong coding skills in Java, Rust, or Python.
      • Deep knowledge of CI/CD workflows and tooling.
    • Problem Solving: A thoughtful approach to solving complex problems with an emphasis on simplicity.
    • Mindset: A passion for learning, exploration, and continuous improvement.
    • Communication: Strong communication and writing skills.

Bonus Points For

  • Experience: Previous experience at a hyper-growth startup, where you've shown the ability to adapt quickly and hit the ground running with minimal direction.

Company Values

  • Earn the Trust of Our Customers
  • Be Relentless
  • Integrity in Every Language
  • Show Our Work
  • Leadership at Every Level

Benefits and Perks (FTE)

  • ❤️ A meaningful mission and an opportunity for direct societal impact. We’re putting real money back in the hands of the people who need it most and helping immigrants and their families realize the American dream.
  • 👥 An amazing team and culture. You’ll have peers from both top tech companies (e.g. Cash App, Google, Twitter, Uber) and other successful startups (e.g. Affirm, AfterPay, MemSQL). We empower each other to do great work and continue growing.
  • 💪 Opportunity for major impact, learning, and growth.
  • 🏥 Platinum-level health insurance (medical, dental, vision) — with 100% covered by the company for you and 50% for dependents. Assistance with life insurance. 
  • 👶 Parental leave for the primary or the secondary
  • 🌴 PTO: 3 weeks in your first year, 4 weeks thereafter, plus national holidays
  • ✈️ $1,500 annual travel stipend
  • 😌 $300 annual wellness stipend
  • 🚗 Pre-tax funds towards commuting costs
  • 🗺 Twice-a-year company retreats. Previous trips include skiing in Park City, getting sun and surf in Cabo, Mexico, and a cruise excursion to The Bahamas.
  • 🧳 After 4 years, eligible for a 4-week sabbatical
  • 🍽️ In Office Meals: Lunch, dinner, and snacks provided daily

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Pomelo’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.