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Senior Software Engineer, Infrastructure

San Francisco, CA

At Pomelo, we're not just improving money transfer—we're transforming how families support each other across borders. As the first financial technology platform to combine consumer credit with international money transfer, we've eliminated fees, added rewards, and given immigrants a path to build credit while supporting loved ones back home.

Our mission is to increase financial access and empowerment for immigrants and their loved ones. Through our unique approach, customers can send up to $2,500 today and pay next month with no interest charges, while earning points they can convert into gifts for rides, food, and more. With industry-leading security, better exchange rates, and 24/7 support, we're making it easier than ever for families to stay connected and thrive.

We're a team of ~45 growing our San Francisco headquarters, inspired by our founder, Eric Frenkeil and backed by visionary investors and industry pioneers including Keith Rabois of Khosla Ventures (formerly of Founders Fund, Opendoor, Square), Kevin Hartz (Xoom and Eventbrite) of A* Capital, The Chainsmokers, The Weeknd, and more. Join us in building the future of borderless financial access and making it possible for families everywhere to send more love home.

About the Team

As a vital member of Pomelo's Infrastructure team, you'll play a key role in building and maintaining the core systems that keep our platform reliable, scalable, and high-performing. Your work will directly impact the efficiency and stability of our services, helping us deliver a seamless experience to our users every day.

Your Role

  • Ensure our production systems are always available, secure, and scalable.
  • Work closely with the engineering team to deploy services across different environments.
  • Scale our infrastructure to handle increased traffic and capacity during peak times.
  • Suggest improvements to our architecture and processes to make things even better.
  • Maintain an efficient CI/CD pipeline that enables faster and safer software delivery.
  • Develop and maintain tools and infrastructure that are shared across product and engineering teams.
  • Monitor Service Level Indicators (SLIs) and take action to ensure systems meet our Service Level Objectives (SLOs).
  • Participate in an on-call rotation to quickly address and resolve critical production issues.
  • Lead efforts to improve processes and automation, reducing manual work and enhancing operational health.
  • Continuously improve our existing systems and tools, including testing, monitoring, alerting, security, and release processes.
  • Collaborate with other engineering teams to design reliable and maintainable systems.
  • Help define and share standards, guidelines, and best practices for infrastructure management.

What We're Looking For

  • At Pomelo, we value a growth mindset, humility, and a focus on making a meaningful impact. To thrive as our next Infrastructure Software Engineer, you should bring:
    • Experience: 5+ years of experience in infrastructure engineering with a track record of building scalable systems that handle high traffic.
    • Education: A Bachelor’s degree in Computer Science, a related field, or equivalent work experience.
    • Technical Skills:
      • Proficiency in operating and maintaining distributed systems.
      • Solid understanding of Linux and Kubernetes.
      • Expertise in public cloud environments (AWS, GCP) using tools like Kubernetes, Docker, and Terraform.
      • Strong coding skills in Java, Rust, or Python.
      • Deep knowledge of CI/CD workflows and tooling.
    • Problem Solving: A thoughtful approach to solving complex problems with an emphasis on simplicity.
    • Mindset: A passion for learning, exploration, and continuous improvement.
    • Communication: Strong communication and writing skills.

Bonus Points For

  • Previous experience at a hyper-growth startup, where you've shown the ability to adapt quickly and hit the ground running with minimal direction.
  • Previous experience with build systems (i.e. Bazel, nx, Expo Go, EAS.)

At Pomelo, the total compensation package for San Francisco-based roles includes a salary range of $160,000 to $195,000, plus equity and a full benefits package. The final offer will be based on a variety of factors, including the candidate's skills, experience, and expertise.

Company Values

  • Earn the Trust of Our Customers
  • Be Relentless
  • Integrity in Every Language
  • Show Our Work
  • Leadership at Every Level

Benefits and Perks (FTE)

  • ❤️ A meaningful mission and an opportunity for direct societal impact. We’re putting real money back in the hands of the people who need it most and helping immigrants and their families realize the American dream.
  • 👥 An amazing team and culture. You’ll have peers from both top tech companies (e.g. Cash App, Google, Twitter, Uber) and other successful startups (e.g. Affirm, AfterPay, MemSQL). We empower each other to do great work and continue growing.
  • 💪 Opportunity for major impact, learning, and growth.
  • 🏥 Platinum-level health insurance (medical, dental, vision) — with 100% covered by the company for you and 50% for dependents. Assistance with life insurance. 
  • 👶 Parental leave for the primary or the secondary
  • 🌴 PTO: 3 weeks in your first year, 4 weeks thereafter, plus national holidays
  • ✈️ $1,500 annual travel stipend
  • 😌 $300 annual wellness stipend
  • 🚗 Pre-tax funds towards commuting costs
  • 🗺 Twice-a-year company retreats. Previous trips include skiing in Park City, getting sun and surf in Cabo, Mexico, and a cruise excursion to The Bahamas.
  • 🧳 After 4 years, eligible for a 4-week sabbatical
  • 🍽️ In Office Meals: Lunch, dinner, and snacks provided daily

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