Director, Channel Partners (Brokers & Consultants)

About us

Pomelo Care is a multi-disciplinary team of clinicians, engineers and problem solvers who are passionate about improving care for moms and babies. We are transforming outcomes for pregnant people and babies with evidence-based pregnancy and newborn care at scale. Our technology-driven care platform enables us to engage patients early, conduct individualized risk assessments for poor pregnancy outcomes, and deliver coordinated, personalized virtual care throughout pregnancy, NICU stays, and the first postpartum year. We measure ourselves by reductions in preterm births, NICU admissions, c-sections and maternal mortality; we improve outcomes and reduce healthcare spend.

Role Description

Your North Star: Execute our strategy for building and maintaining strong partnerships with healthcare benefit brokers and consultants.

This role is pivotal in enhancing Pomelo’s market presence, driving growth, and increasing revenue through these key channels. As a member of our Growth team, you will play a critical role in shaping Pomelo’s brand, fostering strategic relationships, and achieving ambitious growth targets.

In this role, you will build and develop relationships between the consultant community and Pomelo, ensuring insights and feedback from our partners directly influence our strategies and initiatives. Collaborating closely with Growth, Customer Success, and Marketing teams, you will align partnership efforts with broader business goals, identify opportunities for expansion, and address challenges to deliver exceptional value to our partners. Your ability to develop and nurture strong, mutually beneficial relationships will be essential in advancing Pomelo’s ambitious growth and impact goals.

Responsibilities: 

• Strategic Partnership Development: Design and execute a partnership strategy to expand market reach, build and formalize relationships with key healthcare practices and consultants, and align efforts with organizational growth goals. 
• Relationship Management: Serve as the primary contact for consultant relations, nurturing existing partnerships, cultivating new relationships, and conducting regular meetings, presentations, and training to promote Pomelo partnerships. 
• Insights and Market Analysis: Stay updated on industry trends and market dynamics, providing valuable insights to inform product, sales, and marketing strategies while optimizing partnership performance.
• Cross-Functional Collaboration: Work closely with sales, marketing, product, and customer success teams to develop messaging and materials tailored to consultant needs and represent the voice of the consultant internally.
• Performance Metrics and Reporting: Define KPIs, track outcomes, and provide senior leadership with regular updates, using data-driven insights to refine and improve partnership strategies.

Who you are:

• 7+ years of experience in the healthcare benefits industry, with 3-5 years in benefits consulting.
• Proven track record of building and managing strategic partnerships with healthcare benefits brokers and consultants.
• Strong consulting and broker contacts and relationships in the employer benefits space.
• Exceptional relationship-building, negotiation, and communication skills, with the ability to communicate effectively at all levels of an organization.
• Strong presentation skills, including the ability to articulate product vision and establish credibility with stakeholders.
• Strategic thinker with analytical abilities focused on driving business growth and value.
• Experience working independently, prioritizing tasks, and managing multiple priorities in a fast-paced, agile environment.
• Ability to work collaboratively across functions and influence stakeholders at all levels.
• Regular travel is expected to support partnership and business development initiatives.

Why you should join our team

By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the patients we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it.

We strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first. We also offer:

• Competitive healthcare benefits
• Generous equity compensation
• Unlimited vacation
• Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship)

At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Pomelo Care. In accordance with New York City, Colorado, California, and other applicable laws, Pomelo Care is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is $165,000-$180,000 plus a bonus. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash.