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Pediatric Triage RN

United States

About us

Pomelo Care is a multi-disciplinary team of clinicians, engineers and problem solvers who are passionate about improving care for moms and babies. We are transforming outcomes for pregnant people and babies with evidence-based pregnancy and newborn care at scale. Our technology-driven care platform enables us to engage patients early, conduct individualized risk assessments for poor pregnancy outcomes, and deliver coordinated, personalized virtual care throughout pregnancy, NICU stays, and the first postpartum year. We measure ourselves by reductions in preterm births, NICU admissions, c-sections and maternal mortality; we improve outcomes and reduce healthcare spend.

Key responsibilities of the role

Your North Star: Provide and facilitate amazing patient-centered clinical care to our pediatric patients.

**We are currently hiring for the following full-time shift: Monday through Friday, 11am-8pm EST, with a rotating weekend requirement. Please note that holiday coverage is also expected on a rotating basis.**

Reporting to the Director of Nursing, your key responsibilities will include:

  • Assessment of urgent pediatric concerns and proactively triaging patients to support appropriate utilization of Pomelo Care and/or emergency services
  • Following evidence-based clinical protocols in the assessment and triage of pediatric patients
  • Ongoing clinical and psychosocial assessment of new pediatric patients, providing reassurance and building rapport
  • Identifying and addressing barriers to care that have been identified by patients and/or the care team. 
  • Reducing care gaps (missed appointments, medication management, etc.) by frequent engagements with patient
  • Assessing the need for and educating patients on the equipment they will use to monitor their health remotely
  • Ongoing surveillance and timely response to abnormal diagnostic results (labs, radiology, etc.)
  • Timely documentation of all care/interactions and escalating to appropriate multidisciplinary teams, as needed
  • Supporting the development of programs and product by providing user feedback

Who you are

  • Registered Nurse, BSN prepared, current unrestricted multi-state (compact) license
  • Have 3+ years experience in an outpatient practice or hospital, serving pediatric populations 
  • Flexible and agile thinker who embraces change
  • Are internet-connected, able to work remotely via video, phone and text
  • Willing to travel occasionally (infrequent)
  • Willing to work weekends and holidays
  • Understand the prevalence and role that birth inequity and structural racism plays in maternal and infant morbidity and mortality
  • Professionally engaged

Bonus points if you have any of the following

  • 2+ years of outpatient pediatric care experience
  • Experience providing virtual or phone triage care
  • Experience providing care in Spanish

Why you should join our team

By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the patients we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it.

We strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first. We also offer:

  • Competitive healthcare benefits
  • Generous equity compensation
  • Generous paid time off policy

At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Pomelo Care. In accordance with New York City, Colorado, California, and other applicable laws, Pomelo Care is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is $78,000-$83,000.

Potential Fraud Warning


Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information.

Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending in @pomelocare.com.

If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at careers@pomelocare.com  to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.

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Are you able to commit to a 4 week training period? Week 1 & 2: 10am-7pm EST, Weeks 3 & 4: three 12-hour shifts shadowing an existing Triage RN. After week four, you'll move into your regular 9pm-9am EST shift. *
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