Corporate Systems Manager

Pontera is a fintech company on a mission to help people retire better. Our software platform enables retirement savers to get the help they need managing their 401(k) and other retirement plan accounts as part of a personalized strategy by their trusted financial advisor. 

Pontera is used by financial advisors across the nation– from SMB to Fortune 500 RIA firms, independent broker-dealers, plan custodians, and plan advisors. 

Backed by leading venture capital firms including ICONIQ Growth and Lightspeed Venture Partners, Pontera is built by talented individuals who share a dedication to helping people retire with greater security. 

Our team is fast-growing and driven to become one of the largest fintech companies in the world.  Our culture is built on a people-first principle: in a complex and numbers-driven industry, we never lose sight of the people we serve and work alongside. That’s where you come in.

We are seeking a proactive and detail-oriented Corporate Systems Manager to lead the management, customization and optimization of our business-critical SaaS applications. This role will be instrumental in overseeing the procurement and renewal process for SaaS solutions, managing key SaaS platforms, and spearheading the implementation of a new system and associated processes. The ideal candidate will have a strong understanding of SaaS ecosystems, operations, and business process improvement.

JOB RESPONSIBILITIES

• Serve as the primary technical owner and business partner for all corporate departments applications requirements, working closely with Finance, HR, BI, Security, RnD, IT and other corporate teams.
• Own and administrator corporate applications such as NetSuite, Monday Jira, HRIS, ITSM, and more.
• Own the end-to-end lifecycle of all SaaS application procurement and renewals, including vendor evaluation, negotiation, budgeting, and contract management.
• Partner with Finance, BI, IT and Security teams to ensure seamless integration and optimal use of financial and operational tools.
• Lead the implementation and rollout of a new procurement system, including requirements gathering, vendor selection, project management, and change enablement.
• Develop and maintain documentation, workflows, and best practices for SaaS and financial application usage and governance.
• Monitor system performance, user access, data integrity, and compliance across all managed applications.
• Analyze usage trends and identify opportunities for cost savings, automation, and efficiency improvements.
• Collaborate with cross-functional stakeholders to gather feedback, prioritize enhancements, and provide user support and training.

REQUIREMENTS:

• 3+ years of experience in business applications management, SaaS operations, and systems administration.
• Hands-on experience with NetSuite, Monday Jira.
• Experience managing SaaS procurement lifecycles and vendor relationships.
• Strong project management skills, with a track record of successful system implementations or process improvements.
• Excellent analytical, communication, and stakeholder management skills.
  Familiarity with procurement workflows and enterprise systems is a strong advantage.
• Bachelor's degree in Business, Information Systems, or a related field is a an advantage.
• Experience with SaaS spend management platforms (e.g., Zip, Procurify, etc.)- advantage.
• Background in business operations roles- advantage.
• Technical proficiency with integrations or data flows between applications -advantage.

• Opportunity: Have a major impact at a fast-growing startup that is revolutionizing the FinTech industry
• Team Culture: A collegial, collaborative, fun work environment with frequent team events
• Equity: All new hires are eligible for equity grant participation
• Professional Development: Sponsored learning & development program
• Work Flexibility: A hybrid office work model (In-Office Mon/Tues/Weds and WFH Sun//Thurs)