Quote Analyst

Introduction

Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? 

At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. 

And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs.

We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive.

 

 

Job Summary  

The Quote Analyst is responsible for managing and coordinating the end-to-end quoting and Opportunity closure process to ensure prospective and existing customers receive accurate Ordering Documents. This role partners closely with Sales, Renewals, Legal, Finance, and Sales Operations to support the creation, review, approval, and execution of both standard and non-standard Orders. 

In addition to quote review, this individual plays a critical role in closing sales and renewal opportunities, ensuring quoting accuracy and contract integrity throughout the customer lifecycle. The Quote Analyst will also contribute to UAT efforts for system and process changes tied to quoting tools. 

 

Key Responsibilities  

• Generate complete quotes that include all cost components, discounts, and commercial terms while adhering to established business rules. 

• Work closely with Sales to gather critical deal data, ensuring all information needed to review, and approve Orders is complete and accurate. 

• Responsible for sending all approved Orders and Change Requests to customers for signature. 

• Partner cross-functionally with Legal, Finance, Operations, and Sales to support both standard and non-standard contracting needs. 

• Obtain and review customer documentation for completeness and consistency with internal policies. 

• Support Sales and Renewals teams in closing new, expansion, and renewal opportunities by ensuring accurate quoting and contract materials. 

• Collaborate with the Renewals team to validate and confirm that the correct products, pricing, and terms are included in renewal quotes and customer Ordering Documents. 

• Collaborate with internal and external stakeholders to troubleshoot and resolve documentation, pricing, or deliverable issues. 

• Meet internal turnaround time goals and uphold high standards of responsiveness and service. 

• Provide historical analysis of customer purchases to support renewals, contract changes, and commercial decision-making. 

• Assist with User Acceptance Testing (UAT) for system enhancements or changes related to the quoting tool. 

• Identify process or system gaps and recommend improvements to enhance quoting accuracy and efficiency. 

• Operate in alignment with company values, demonstrating a commitment to cross-functional partnership, inclusion, and continuous improvement. 

 

Technical Skills / Competencies  

• Proficiency with CRM systems, preferably Salesforce.com 

• Experience with Configure, Price, Quote (CPQ) platforms and quoting automation tools 

• Familiarity with contract structure, commercial terms, and order-to-cash workflows 

• Intermediate to advanced Microsoft Excel skills (VLOOKUP/XLOOKUP, pivot tables, data validation, formulas) 

• Strong verbal and written communication skills across Sales, Finance, Legal, and Operations teams 

• Skilled in troubleshooting system issues and identifying root causes within CPQ or CRM environments 

• Strong organizational skills with the ability to manage multiple requests and deadlines in a fast-paced environment 

 

Education & Experience  

• 2+ years’ experience in relevant role  

• Bachelors' degree in related field or equivalent related experience.  

Why Us? 

• An excellent workplace culture 
• Competitive salary 
• Company performance-related bonus
• Medical insurance 
• Flexible working hours 
• Educational assistance 
• In-house soft skills training 

 

Compensation 

Annual base salary gross:  45,000-55,000 ($21.63-$26.44 per hour) plus variable. The base salary range represents the low and high end of the Company's contemplated salary range for this position. Actual salaries will vary and will be based on various factors, such as the candidate’s qualifications, skills, competencies, and geographic location. The salary is one component of Company's total compensation package for employees. Other rewards and benefits include variable compensation, short-term incentives, health insurance (several options to choose from), accident and life insurance, access to the best in class learning and development platforms, flexible work arrangement, to name just a few!

 

 

Who We Are

We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that’s on the move.

We live the Poppulo values each day, as they are key to everything we do.

• Bring Your Best Self
• We show up authentically, are self-aware and always strive to be better.
• See it. Own it. Solve it.
• We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures.
• Together We’re Better We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team.

Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK.

Poppulo is an equal opportunity employer.

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