Job Application for Customer Service Representative at Porsche South Bay

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Ready to join a winning team? Porsche South Bay is seeking a motivated and professional Customer Service Representative to join our Service Team. If you’re passionate about delivering exceptional client experiences and enjoy working in a fast-paced, luxury automotive environment, we want to hear from you!

Responsibilities

You’ll be the friendly, professional presence that represents our Service Department, delivering a first-class experience to every client who walks through our doors or calls in.

Welcome and assist service guests in our lounge, offering refreshments and a first-class experience
Support the Service Drive by assisting advisors and ensuring smooth client flow
Answer incoming calls and respond to client questions via phone and email

Qualifications

Required: At least 1 year of customer service experience required
Excellent communication and interpersonal skills
Professional, friendly, and approachable demeanor
Strong organizational skills with keen attention to detail
Ability to multitask in a fast-paced environment
Team-oriented with a strong focus on delivering exceptional customer service
Automotive dealership experience is a plus, but not required
Valid driver's license and acceptable driving record

Schedule

Monday – Friday, 7:30 AM to 4:30 PM
Occasional Saturday shifts as needed
Sundays plus one additional weekday off

Compensation

This position offers $20.00.hour – $24.00/hour depending on experience, plus performance-based bonuses, including Individual Appointment Shown incentives.

Please keep in mind that this range may vary depending on skills, experience, job-related knowledge, and location.

Benefits

Medical, Dental and Vision Plans
Short and Long-Term Disability
Paid Holidays & Paid Time Off
Paid Life Insurance
401(k) Retirement Plan
Employee Assistance Plan
Paid Training

Hiring Requirements

18 years or older required
All potential employees must pass pre-employment testing including a background check and drug screen

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Customer Service Representative

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