Account Manager or Vice President Internal Communications - Health

Porter Novelli is a global communication company with offices across the US and internationally in London, Mexico City, and Toronto. In a shifting landscape of audience power, our global network of sharp minds leverages our world-class smart data as we decode change, navigate culture, and deepen authenticity to unlock value for our clients. We believe that our culture is the beating heart of Porter Novelli. We have cultivated a vibrant environment where individuals come together to form a dynamic and supportive community. We celebrate the unique perspectives and experiences that each team member brings to the table.

The Role

Porter Novelli is seeking a dynamic and strategic Account Manager or Vice President to lead internal communications and employee experience initiatives for our Health clients. This role sits at the intersection of culture, communications, and organizational transformation, helping brands connect with their people in meaningful, authentic, and impactful ways.

As a senior advisor, you’ll guide clients through moments of change and growth—from organizational restructures and culture shifts to HR program rollouts and employee engagement campaigns. You’ll lead cross-functional teams in crafting and executing internal communications strategies that foster clarity, alignment, and connection, whether celebrating milestones or navigating transitions.

What You Will Be Doing

• Develop and execute strategic internal communications plans that effectively reach diverse audiences with tailored messaging aligned to their roles, priorities, and business needs.
• Craft compelling executive communications for internal audiences, including speeches, video scripts, leadership emails, and messaging around business priorities, organizational changes, and company initiatives.
• Create and manage engaging content across multiple owned channels such as newsletters, intranet articles, digital signage and town halls.
• Lead high-visibility internal and client events, both virtual and in-person, that foster connection and engagement across the organization.
• Strategize and implement employee engagement initiatives, all employee surveys, and the performance and development process, to drive a culture of growth, feedback, and continuous improvement.
• Serve as a trusted communications advisor to senior leaders, helping them connect authentically with their teams and communicate with clarity and impact.
• Build strong relationships across business units, to understand unique communication needs and surface powerful stories that showcase organizational impact.
• Ensure alignment between internal messaging and external brand reputation, including the employer value proposition, to maintain consistency across all touchpoints.
• Collaborate cross-functionally with key stakeholders, external communications, and other teams to ensure unified messaging across audiences.
• Measure and optimize communication strategies using audience feedback and engagement metrics to continuously improve effectiveness.
• Mentor and lead internal teams, fostering a culture of excellence and delivering high-quality work across all communications initiatives.

The Experience That Will Contribute To Your Success

• 5+ years of experience in internal communications, employee engagement, or HR communications—ideally within an agency or consultancy environment.
• Proven ability to design and implement internal communications and employee experience strategies that align with business objectives and drive meaningful engagement.
• Skilled in translating complex or technical concepts into clear, accessible messaging tailored for diverse employee audiences.
• Experience in story mining and employee storytelling, with a talent for uncovering and amplifying impactful narratives across the organization.
• Strong event management capabilities, including planning and executing both virtual and in-person experiences that foster connection and alignment.
• Deep understanding of digital communications tools and platforms, with hands-on experience optimizing internal channels for reach and engagement.
• Trusted advisor to senior and C-suite leaders, with a track record of developing and guiding executive communications strategies.
• Analytical mindset, with experience using data and engagement metrics to assess communication effectiveness and inform continuous improvement.
• Exceptional attention to detail, ensuring accuracy, consistency, and quality across all communications.
• Strong interpersonal and leadership skills, with the ability to build relationships, influence stakeholders, and lead cross-functional teams and client engagements.
• Practical experience with AI tools in internal communications is strongly preferred.
• Demonstrated success supporting organizational change initiatives, including restructures, mergers and acquisitions, and policy transformations.
• Prosci Change Management certification is considered a valuable asset.

The anticipated salary range for this position is $110,000 - $135,000 for the Account Manager role and $140,000 - $180,000 for the Vice President. Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. Benefits at Porter Novelli include a range of medical, dental, vision, 401(k) with company match and generous paid time off benefits are also available. Employees from diverse or underrepresented backgrounds are encouraged to apply.

As an Omnicom company, Porter Novelli offers a robust suite of benefits for our employees:

• Medical & Prescription
• Dental
• Vision
• Flexible Spending Accounts
• 401k (with discretionary employer match)
• Employee Stock Purchase Plan
• Short-Term Disability, Long-Term Disability & Life Insurance
• Vacation, Sick & Personal Days
• 14.5 Paid Company Holidays
• Parental Leave
• Family Forming Benefits
• Wellness Benefit
• Hybrid Working Environment (2 days remote, 3 days in office)

Porter Novelli is an equal opportunity employer. We do not discriminate in any aspect of employment against any person on account of race, creed, color, religion, national origin, ancestry, sex, sexual orientation, gender identity and expression, disability, disabled veteran, veteran of the Vietnam era or other eligible veteran, age, marital status, veteran status, or physical or mental handicap unrelated in nature and extent to an individual's ability to perform a job or any other characteristic protected by the employment discrimination laws in any state or political subdivision in which Porter Novelli does business.