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Senior Account Manager - Digital

London, England, United Kingdom

About Portland:

Portland is a global advisory firm, helping companies, foundations, governments and organisations communicate effectively, grow and succeed. We advise clients navigating business and reputational challenges, including regulatory change, political transition, and legal disputes and crises, ensuring they seize opportunities to engage in policy discussions and in the media when it matters most.

Headquartered in London, with a network of team members in critical markets, our advisors are drawn from the worlds of politics, business, law and journalism. Our work is supported by specialist digital, research and creative teams, and backed by Omnicom’s global network and capabilities. Combining political nous and cultural savvy, Portland’s advisers build strategies and campaigns tailored to clients’ needs, delivering outcomes that make a difference.

The Team:

Our digital team are an integrated, insights-led team that combine sophisticated audience intelligence with cutting-edge AI capabilities to help clients influence and engage key stakeholders across global digital channels. Drawing on contextual trends and audience data, they develop targeted campaigns that land messages with precision and drive measurable behaviour change. Our strategists work across web, social media, and digital platforms to ensure our clients' communications reach the right audiences, at the right time, with maximum impact.

The Role:

We're seeking an experienced Senior Account Manager to join our dynamic digital team, delivering integrated digital and communications strategies that help our clients to communicate with everyone from political and business audiences to their consumers.

If you have a strong understanding of the corporate digital and social media landscape, and thrive in fast-paced environments, we'd love to hear from you!

Key Responsibilities:

  • Devise and deliver proactive and reactive digital engagement strategies across websites, social media, and paid platforms (LinkedIn, Meta, Google)
  • Execute digital monitoring, analyse performance data across web and social, and translate insights into actionable recommendations for clients
  • Manage the complete digital campaign lifecycle, including strategy development, execution and measurement
  • Direct influencer partnerships, including influencer identification, relationship management and content analysis
  • Leverage emerging AI tools and technologies to support clients, including Generative Engine Optimisation (GEO) audits and audience development
  • Contribute to new business proposals and help build digital capabilities across Portland
  • Support public affairs and corporate communications teams on a global scale

What we’re looking for:

  • Proven digital expertise gained either in-house or within an agency, on campaigns, in politics or at a media organisation.
  • A collaborative social media professional with proven experience managing paid and organic campaigns across LinkedIn, Meta and Google.
  • Skilled in leading digital strategy and delivering in-depth analysis and insights for clients.
  • Experience utilising AI to deliver high-quality results for clients, including agents’ development and GEO audits.
  • Proactive, creative and detail-driven, with excellent communication skills.
  • Experience leading end-to-end influencer programmes, from research and influencer engagement through to campaign execution and measurement.

What we offer:

At Portland we offer hybrid working, with our teams working together from the office three days a week. We are committed to development and have an open-doors culture where you will have the opportunity to learn from some of the most experienced people in the business.

Our remuneration package also includes our competitive pension contributions, private healthcare or health cash plan, life assurance cover, company contribution to gym membership, wellbeing workshops and activities, company parties, birthday day off, lunch contribution each week and much, much more!

Apologies in advance, but due to the high volume of applications we receive, it's not possible to respond directly to all applicants, only to those whose candidacy is being pursued.

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UK Demographic Questions - Portland

We are committed to recruiting, retaining and developing a diverse and inclusive workforce.

Our vision is to be the most diverse and inclusive PR agency, for the work and the workforce to reflect the society we live in. We are completely committed to creating a culture which celebrates and welcomes all. A culture where everyone feels supported, free to be who they are, and where their needs are met so they can flourish.

To support this commitment, it is vital that we monitor and analyse diversity information so that we can ensure that our talent processes are fair, transparent, promote equality of opportunity for everyone, and do not have an adverse impact on any group.

Your cooperation in providing us with accurate data will ensure that we, not only meet our legal obligations, but even more importantly, will result in us designing and applying policies and processes that attract and retain a diverse and inclusive workforce.

The information you provide will be treated in the strictest confidence and will only be used for retrospective statistical analysis. Our employees cannot access this data and cannot be used to assess your application or inform any decision making in the recruitment process.

Where the personal data that you provide to Portland  includes information about your health, sexuality, race or religion you expressly consent to the processing of that personal data in the conduct of this survey.

You understand that you have the right to request access to your personal information, to correct or to delete your personal information, or to withdraw your consent or restrict or object to the processing under certain circumstances, as well as the right to data portability. You also have the right to file a complaint to a European data protection authority. For more information about how we process personal data, your rights to your data and for details of how to contact us, please see our privacy policy at the following link: https://teamoprg.com/eu-uk-privacy-policy/

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