Principal Product Manager, Loan Management System

Since our founding, we have redefined how people approach small-dollar loans—delivering over $1 billion in funding to more than 1 million customers, issuing over 4 million loans, and saving our customers more than $500 million.

At Possible, we’re building a new type of consumer finance company; one that helps our customers stay out of debt rather than profit from their staying in it. We are a Public Benefit Corporation with the mission to help communities unlock economic mobility through affordable credit products crafted to improve financial health for generations. Join the team that’s making our goal a reality.

We are seeking an experienced product leader to oversee all aspects of the loan management system (LMS) at Possible! In this role, you’ll serve as the owner of both the LMS and core record systems, developing them into superior products with a forward-thinking vision, ensuring compliance, and creating opportunities for improvement. And drive our payments infrastructure to the next level, affording our customers the flexibility and opportunity they need when they need it most.

This senior, principal-level product leader has a deep understanding and experience partnering effectively with engineering, compliance, ops, finance, and risk teams to prioritize features and systems.

What you’ll do

• Take ownership of the well-being and strategy of our LMS, with a focus on amortization processes, ledgers, compliance tools, and audit capabilities.
• Transition the LMS from a single product to a multi-product scalable platform, as well as finding opportunities to invest in the LMS that takes it from service to a first-class product
• Develop new payment infrastructure in partnership with other product teams to enable new capabilities and help our customers succeed
• Provide tooling and processes for audit and compliance requirements, ensuring that the health and hygiene of the system is of the highest priority, and externalizing the ability to audit
• Create and execute a product roadmap that sets Possible up for long-term success, delivers compelling customer experiences, and achieves business results
• Communicate our product strategy, product health, business results, customer insights, etc. to Possible’s Leadership Team and the company (i.e., at all hands) consistently
• Partner with Legal & Compliance, Data Science, and Customer Operations to handle state-level audits, health checks, and reviews with our banking partners
• Improve the efficiency of our procedures for developing products by implementing industry standards

What you’ll bring

• 8+ years of Product Management experience in financial services or fintech; demonstrated ability in platform or system-level product management
• Ability to translate customer insights into product features and coherently communicate detailed requirements to Engineers and Product Designers
• A balance of customer focus and technical prowess - investigating into critical systems while thinking broadly about product strategy and the impact on customers
• Experience building quality guardrails and monitoring tools that ensure intent meets execution in practice, specifically around amortization
• Strong reputation for leading the product development processes with rigor and efficiency
• Deep sense of ownership and accountability for both the failures and successes of a product, with equally well-developed problem-solving skills to calmly address any challenge
• High comfort working in a fast-paced environment (preferably through experience in one or more start-ups)
• Strong project management experience; must have the capability to spot and remove dependencies across functions and help the team execute with speed and efficiency
• Proven success in working within industry regulations while delivering creative solutions, and a passion for serving customers and driving positive societal change

This is a Hybrid position. We work in our centrally located office in downtown Seattle three days a week (M, T, & TH).

The compensation range for this role is $211,700 to $223,500. We also offer significant stock options, comprehensive benefits, a bonus plan, commuter benefits, and an excellent office space with complimentary drinks and food options.

With the backing of our venture investors— Union Square Ventures, Canvas Ventures, Euclidean Capital, and Unlock Venture Partners — a dedicated following of hundreds of thousands of customers, and an extraordinary team, we are unwavering in our fight for financial fairness. As one of only a few FinTech Public Benefit Corporations, we’ve baked our dual dedication to building a profitable and socially impactful company into our charter; we only succeed when our customers do too. Give us a shout if you’d like to help us ship financial products that protect consumers from predatory lending practices and promote economic health.

Possible Finance is dedicated to financial fairness and community empowerment. We welcome diverse perspectives and experiences to help us achieve our mission of unlocking economic mobility for generations to come.

Learn more about us as a Public Benefit Company.