Who We Are:

We are a tech-enabled growth firm–at the intersection of marketing, consulting & data intelligence–igniting revenue and brand recognition for leading and emerging companies around the world. As a people-first firm, we value diversity in backgrounds and experiences. We strongly believe our people and culture are key to our success. Our vision is to be recognized as the most valued and respected private growth marketing firm in the world–with a scalable brand, culture and services. Our mission is to power the relentless pursuit of growth and redefine what’s possible through a team of growth-obsessed experts who demand innovation and results - driven by integrity, autonomy, and grit.

As a full-service growth marketing firm, we offer best-in-class services including: SEO, Content Marketing, Paid Media, Social Media Marketing, Programmatic + CTV, Public Relations, Influencer Marketing, Email + SMS, Conversion Rate Optimization, Retail Marketing, and Creative. Here at Power Digital, we are hyper-focused on helping brands drive revenue growth and brand recognition, ultimately driving irrefutable value for our clients. 

At the heart of Power Digital is our proprietary technology, nova, which analyzes businesses through first-party data, simplifying investment planning for marketing and diligence in M&A––putting marketers in a strategic seat at the table––and providing value in unparalleled ways. 

Managing billions in media, our dynamic team––of consultative marketers, creatives, analysts and technologists––challenge traditional ways of planning and measurement through meticulous testing and data science across each milestone of the customer journey.

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

• As an HR Administrator, you’ll play a pivotal role in ensuring a seamless employee experience from onboarding to offboarding. Your day typically includes a blend of administrative precision, cross-department communication, and stewardship of HR systems and compliance processes. Your day often begins by reviewing incoming HR requests and messages, including HR mailbox inquiries. You’ll process new‐hire onboarding tasks—creating ADP profiles, initiating DocuSign packets, collecting required documentation, and completing I-9 verifications. You’ll prepare employee files, upload documents to Dropbox, and ensure each new team member has a smooth, compliant start. Throughout the day, you’ll manage updates in HR systems, including processing change letters, updating profiles, and assisting with raise/comp cycle administrative tasks as needed. You may shift to offboarding, issuing termination emails, and ensuring all documentation is closed out properly. You’ll help prepare verification of employment letters when requested and maintain organized, compliant employee files.

Responsibilities:

• Assist with Onboarding processes
• Ensure forms are collected (I-9, W-4, Direct Deposit Forms, etc.)
• Processing I-9 Verifications for new hires
• Processing verification of employment (VOE) for current team members
• Entering and updating employee data in the HRIS System (ADP)
• Creating change letters and coordinating DocuSign signatures
• Managing all aspects of Reporting in ADP, including running standard reports (headcount, PTO, roster lists, etc.)
• Maintaining employee personnel files and updating records as needed
• Maintaining the accuracy of employee information across systems
• Audit files for compliance and documentation completeness
• Respond to general HR inquiries via email or Slack
• Maintaining HR Documentation, templates, and shared resources
• Various requests from the VP and the Director of HR

Role Requirements:

• 1–3 years of experience in HR administration or a related operations role, with exposure to onboarding, offboarding, and employee data management.
• Familiarity with HRIS systems (preferrably ADP & Deel) and the ability to learn new platforms quickly.
• Strong understanding of HR compliance requirements, including I-9s, employee record keeping, and confidentiality standards.
• Exceptional attention to detail and organizational skills, with the ability to manage multiple tasks, documentation workflows, and deadlines simultaneously.
• Excellent written and verbal communication skills, with the ability to draft clear change letters, emails, and employee communications.
• Ability to handle sensitive information with discretion, maintaining a high level of professionalism and trust.
• Proactive, solution-oriented mindset, comfortable collaborating with cross-functional partners (HR, IT, Finance, Leadership) to resolve issues and improve processes.

Key Performance Indicators (KPIs)

• Onboarding Accuracy & Timeliness
  Percentage of new hires processed accurately and fully prepared (ADP profile, I-9, DocuSign, system access) by their start date.
• Turnaround Time for HR Requests
  Average response time to HR mailbox inquiries, verification of employment letters, and internal documentation updates.
• Compliance Completion Rate
  Accuracy rate for I-9s, employee files, DocuSign packets, and required documentation stored properly in Dropbox.

Most Important Things (MITs)

• Ensure a Seamless, Compliant Employee Lifecycle
  Deliver accurate and timely onboarding and offboarding processes, maintaining compliance with all documentation requirements (I-9s, employee files, system access, term emails, etc.).
• Maintain High-Quality HR Data & Documentation
  Keep ADP profiles, change letters, DocuSign packets, Dropbox files, and other HR records organized, accurate, and up to date to support audit readiness and dependable reporting.
• Provide Responsive, Service-Oriented Support
  Act as a reliable point of contact for HR inquiries, reporting requests, and verification letters—ensuring internal stakeholders receive clear, timely, and helpful communication.

Benefits & Perks:

• Salary, Annual Executive Bonus & Equity (Executive only - remove for all others)
• Base salary + commission opportunities
• Medical Bonus
• 15 paid vacation days (PTO) per year
• Up to 4 hours per quarter for paid Volunteer Time Off (VTO) towards philanthropic endeavors
• Fully flex work environment: full-remote, in-office, or hybrid 
• A one time 400.000 COP Work From Home (WFH) stipend automatically added to your first paycheck
• Employee Assistance Program (EAP)
• 17 observed Colombian national holidays + 2 mental health recharge days per year
• Legal benefits like Prima, Cesantias
• Paid Social Security
• Unlimited opportunities for growth & leadership within a rapidly growing firm
• Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
• Quarterly awards including prize money and recognition for outstanding performance
• Opportunities to be involved in company DEI initiatives

Power Digital’s people and culture are at the core of our success, which is why diversity in our team’s backgrounds and experiences are paramount. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, and backgrounds, who strive to make an impact inside and outside of the workplace. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.

Please be aware of fictitious job openings, consulting engagements, solicitations, or employment offers from suspicious sources. These engagements may be an attempt to obtain private information, or to induce you to pay a fee for services related to recruitment or training. Power Digital does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page at https://powerdigitalmarketing.com/company/careers/. If you have any doubts about the authenticity of any messaging behalf of Power Digital, please send us an email at recruiting@powerdigital.com before taking any further action in relation to the correspondence.