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QA Analyst

New York, New York, United States

OVERVIEW

Practising Law Institute (PLI) educates and informs lawyers and other professionals with innovative programs, publications, podcasts, and additional resources. With a sterling reputation developed over 90 years, PLI is a trusted source of professional development and knowledge for the legal community. A nonprofit organization, PLI is also known for its dedication to providing pro bono training and resources to ensure access to justice. PLI’s client base includes a large array of prestigious law firms, corporations, and government agencies. We are also proud to have recently been named one of the “Brands That Matter” by Fast Company. More information about PLI may be found on our website www.pli.edu.

PLI is searching for a technology professional to fill the role of QA Analyst (responsibilities and qualifications are described below). Work in a collaborative environment with a diverse, employee community where staff enjoy a generous benefits package and a genuine commitment to a work-life balance (4+ weeks of paid time off and hybrid remote/in-person schedules for most roles).

 

KEY RESPONSIBILITIES

  • Plan and Organize Testing
    • Estimate, prioritize, and plan testing activities and determine good test coverage in a fast-paced agile environment.
    • Identify test requirements from user stories, acceptance criteria and specifications. Develop clear, detail-oriented test plans, test cases, test scripts and test reports.
  • Coordinate and Execute
    • Coordinate testing activities across multiple concurrent projects and enhancements.
    • Execute and evaluate manual and automated test cases; report results and readiness metrics.
    • Use data-driven insights to assess system quality, defect trends, and release readiness.
    • Maintain test artifacts including test data, harness scripts, and automation assets.
    • Escalate potential quality issues promptly and communicate testing status to stakeholders.
    • Identify gaps and recommend improvements to both systems under test and QA processes.
  • Scope of Testing
    • Validate that user expectations are met and deliverables align with functional requirements and design specifications. Document testing steps, results, and supporting evidence using Zephyr.
    • Perform various tests including functional, regression, performance, usability, integration, acceptance, accessibility, and more ensuring code is ready for deployment.
    • Conduct Web Services/API testing, data validation, and database transaction checks.
    • Testing desktop web, mobile web and native mobile applications on multiple operating systems.
    • Participate in end-to-end regression testing, integration testing, and user acceptance testing (UAT).
  • Automation
    • Play a key role in expanding automated test coverage and evolving quality practices.
    • Identify test scenarios for automation and develop scripts using Playwright, Katalon, and QA Wolf.
    • Maintain and enhance the automated regression suite.
  • Debugging and User Support
    • Isolate, replicate, and document defects; verify fixes and perform root cause analysis.
    • Coordinate defect resolution with developers, DBAs, and other teams to ensure timely closure.
    • Support other QA-related initiatives and projects as assigned.

 

QUALIFICATIONS AND REQUIREMENTS

  • 3-5 years of experience as a QA Analyst with hands-on testing across web and mobile platforms, including native iOS and Android apps.
  • Strong emphasis on automation, with the ability to identify scenarios and build maintainable test suites using tools such as Playwright, Katalon, and QA Wolf.
  • Experience across the QA lifecycle, including test planning, writing clear test cases/scripts, functional/regression/integration testing, and supporting CI/CD pipelines.
  • Proficient in API testing (Postman), SQL for backend/data validation, and working knowledge of HTML, CSS, JSON, and REST APIs.
  • Familiarity with test management and collaboration tools such as Zephyr, Jira, and Confluence.
  • Solid understanding of Agile/Scrum methodology, release processes, and end-to-end QA best practices.
  • Strong communication and collaboration skills; able to work effectively with developers, BAs, designers, PMs, and stakeholders.
  • Highly detail-oriented, organized, and accountable, with proven ability to manage multiple priorities and take ownership of QA outcomes.
  • Bachelor’s degree in Computer Science or a related field (or equivalent professional experience).
  • Nice to have: Experience validating Salesforce integrations, Optimizely CMS, GA4 testing (simulators), Proxyman (traffic debugging), Figma-based visual QA, accessibility testing with JAWS/NVDA, and advanced QA Wolf usage.

 

YOUR BENEFITS AT PLI

PLI offers a generous benefits package and is committed to creating an interesting, collegial, and supportive work environment:

  • Medical, dental and vision plans for employees and their families
  • Generous employer contribution to employee retirement savings account
  • Ample paid time off and holidays, summer Fridays
  • Flexible hybrid remote/in-person scheduling for most roles
  • Unlimited access to LinkedIn Learning web-based training along with other career development opportunities
  • Work-life balance initiatives
  • One-time $500 Home Office Allowance
  • Gym/Wellness Allowance of up to $300 each calendar year

 

COMPENSATION RANGE FOR THIS POSITION

$90,000 - $105,000 per annum 

(Exact compensation offer may vary based on the candidate’s job-related skills and work experience.) 

 

EEO STATEMENT

PLI is an equal opportunity employer and does not discriminate against any candidate based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, military and veteran status, sexual orientation, or any other factor protected by federal, state or local law.
 

Only those applicants who meet our requirements for this position will be contacted.

Practising Law Institute is an equal opportunity employer. Click here to learn more.

 

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