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Clinic Supervisor, Oregon City Family Practice
Oregon City Family Practice is seeking an experienced, highly motivated and knowledgeable Clinic Supervisor who functions as a working supervisor as well as support to our team of clinic staff. To be qualified, the ideal candidate must have clinic supervisory/clinic leadership experience of 2+ years.
Annual salary range: $65,000–$70,000, based on experience
Schedule: Monday- Friday, 8:00 AM - 5:00 PM
Benefit Highlights:
- Paid Time Off
- 401(K) with discretionary employer match
- Medical with In-Network & Custom Network discounts
- Dental
- No Laboratory Charges for In-House Testing
Management of Clinic Operations
- Manages daily operations of clinic (in partnership with Regional Leadership).
- Monitors and maintains non-labor costs within budget.
- Monitors operation systems, including phone service, scheduling, and medical records, implementing change when needed.
- Reviews clinic systems, concerns, budgets and goals with clinic providers as needed.
- Conducts department meetings at least monthly. Coordinates and records minutes of clinic staff and department meetings.
- Leads and participates in clinic and provider meetings at least monthly.
- Maintains composure in all situations with patients, associates, providers and external contacts.
- Oversees patient outreach and recall appointments processes.
- Oversees patient information management processes within the clinic.
Essential Job Functions:
- Supervision of clinic staff.
- Maintain performance standards of supervised employees including performance evaluations, discipline, training and development.
- Lead by example through expertise in daily operations.
- Delegation and monitoring of all office responsibilities.
- Effective and timely staffing, training, and evaluating employees, in partnership with Regional Leadership.
- Understand and adhere to HIPAA policies, procedures and regulations to assure patient confidentiality.
- Updates job knowledge by participating in educational opportunities; reading professional publications and appropriate e-mail updates.
- Work with other supervisors and regional leadership to facilitate cross-training and ensure inter-department communication and cohesion.
- Reliable attendance and presence at work.
- Monitors Qualtrics Dashboard (Patient experience survey feedback) daily and does patient outreach as required.
Minimum Qualifications
Qualifications (experience, skills, knowledge)
- Prior experience in a medical clinic/ healthcare setting working as a Medical Assistant to be able to assist and follow through with clinical workflows
- Clinic supervisory/clinic leadership experience of 2+ years
- Experience with scheduling, and back and front office operations to be able to assist in front office workflow
- Knowledge of accounting, purchasing, and human resource practices/principals
- Familiarity and compliance with HIPAA, OSHA and other regulations
- Working knowledge of Windows-based EMR software
- Competent with MS Windows software such as Work, Excel, Outlook
- Accurate and detail oriented; problem solving; pro-active planning; metric development; good organizational skills and communication skills; the ability to work with other department managers and supervisors; experience with management of staff; Ability to manage workload and empower others
Education/Training Required
- Clinic supervisory/clinic leadership experience of 2+ years, required
- MA certification preferred
General Physical Requirements
Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sitting for extended periods of time. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Stress can be triggered by multiple staff demands and deadlines.
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