Back to jobs
New

Medical Information Specialist

United States - Remote

Location:  This position may be performed remotely, but requires the flexibility and willingness to travel as needed.

The Opportunity

The Medical Information Specialist will help build and operate Praxis’ AI-enabled Medical Information capability as we prepare for potential launch and future portfolio growth. Serving as the primary human expert for Medical Information escalations, this person will respond to complex inquiries, develop and govern scientific response content, and ensure AI-generated responses remain accurate, balanced, current, and useful. This is a hands-on role for someone who combines strong scientific judgment with a builder mindset. You’ll work at the intersection of medical expertise, technology, and stakeholder experience, using inquiry insights to continuously improve both our content and how we deliver it to healthcare professionals, patients, caregivers, and other stakeholders. 

Primary Responsibilities

  • Own complex Medical Information inquiries. Serve as the primary escalation point when an inquiry requires human expertise, providing timely, accurate, balanced, and scientifically appropriate responses to healthcare professionals, patients, caregivers, specialty pharmacies, payers, and other stakeholders.
  • Build and maintain high-quality scientific content. Research, author, and maintain a rigorous and scalable Medical Information content library; evaluate scientific literature and emerging data; and ensure content remains current, consistent, and scientifically accurate.
  • Provide human oversight of AI-enabled Medical Information. Monitor escalated and AI-generated responses for quality, accuracy, consistency, and appropriateness. Continuously improve AI response quality and coverage by identifying opportunities to strengthen response libraries, knowledge bases, and workflows.
  • Turn inquiries into insight and action. Analyze inquiry trends, frequently asked questions, and emerging information needs to identify content gaps, educational opportunities, and improvements to the Medical Information experience.
  • Support strong governance and operational execution. Partner effectively across Medical, Legal, Regulatory, and other functions to review Medical Information materials, maintain appropriate documentation, and ensure timely fulfillment of requests.
  • Build for launch and scale. Help establish a Medical Information capability that supports launch readiness while creating scalable content, processes, metrics, and ways of working that can grow with the Praxis portfolio. 

Qualifications and Key Success Factors

  • PharmD, RN, or bachelor’s degree in a life-sciences discipline; PharmD strongly preferred.
  • 3–5+ years of Medical Information experience in the pharmaceutical or biotechnology industry, including direct experience responding to unsolicited medical inquiries.
  • Strong scientific judgment with demonstrated ability to evaluate clinical literature and translate complex information into clear, accurate responses for different audiences.
  • Excellent medical writing and verbal communication skills, including confidence engaging directly with healthcare professionals and patients.
  • Experience developing and maintaining Medical Information response content; experience with inquiry management systems and commercial or launch-stage products is strongly preferred.
  • Curiosity about AI-enabled Medical Information and the judgment to know where technology can improve the experience and where human expertise matters most.
  • A builder who takes ownership, moves with urgency, identifies gaps before they become problems, and continuously raises the quality of the work. 

The physical and mental requirements of our roles include but are not limited to regular use of a computer, devices or other office equipment, clear communication, and occasional movement.  You'll need comfort with screen work, basic hand coordination, and focus.  Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Compensation & Benefits

At Praxis, we believe that taking care of our people (and their people) is important, so we provide a world class benefits package to help you thrive.  This includes 99% of the premium paid for medical, dental and vision plans.  We also provide company-paid life insurance, AD&D, disability benefits, and voluntary plans to personalize your coverage. Thinking about the future?  We match dollar-for-dollar up to 6% on eligible 401(k) contributions and sweeten the deal with long-term stock incentives and ESPP.  We provide a discretionary quarterly bonus, an extremely flexible wellness benefit, generous PTO, paid holidays and company-wide shutdowns.  Not to mention, you'll also be joining a phenomenal crew of colleagues who are smart, engaged and inspiring.  We aim high, collaborate hard, and produce results.  Let’s achieve the impossible together! 

To round out our world-class total rewards package, we provide annualized base salary in the range listed below.  This range reflects the base salary the Company reasonably expects to pay for the position at the time of posting. Placement within the range will be based on job-related factors, including experience, qualifications, scope of responsibilities, and demonstrated track record of delivering results in similar roles.

Annualized Base Salary

$145,000 - $158,000 USD

Compensation & Benefits

At Praxis, we believe that taking care of our people (and their people) is important, so we provide a world class benefits package to help you thrive.  This includes 99% of the premium paid for medical, dental and vision plans.  We also provide company-paid life insurance, AD&D, disability benefits, and voluntary plans to personalize your coverage. Thinking about the future?  We match dollar-for-dollar up to 6% on eligible 401(k) contributions and sweeten the deal with long-term stock incentives and ESPP.  We provide a discretionary quarterly bonus, an extremely flexible wellness benefit, generous PTO, paid holidays and company-wide shutdowns.  Not to mention, you'll also be joining a phenomenal crew of colleagues who are smart, engaged and inspiring.  We aim high, collaborate hard, and produce results.  Let’s achieve the impossible together! 

Company Overview 

Praxis Precision Medicines is a clinical-stage biopharmaceutical company translating genetic insights into the development of therapies for central nervous system disorders characterized by neuronal imbalance.  At Praxis we share a common vision of reshaping the human condition into a more freeing and fulfilled existence by developing high impact medicines for patients and families affected by and living with complex brain disorders.  Our core Values of Trust, Ownership, Curiosity and Results are foundational to every aspect of our business and are exemplified by each and every one of our team members.

Diversity, Equity & Inclusion
Guided by our core values, at Praxis Precision Medicines, Inc. we continue to DARE FOR MORE® to advance, promote, and champion diversity, equity, and inclusion by encouraging individuals to bring their authentic selves and perspectives to work each day. We are an equal opportunity employer and committed to providing opportunities to all qualified applicants without regard to race, religious creed, color, gender identity or expression, age, national origin, sexual orientation, disability, genetics, military service and veteran status, or any other characteristic protected by federal, state, or local laws.

Attention: Job Scam Alert
Praxis has recently become aware of fraudulent job recruitment postings from individuals claiming to represent Praxis. These postings seek financial information in connection with fraudulent opportunities for employment. If you suspect any fraudulent activity or misrepresentation in connection with a Praxis job opportunity, please report it to careers@praxismedicines.com.

Praxis does not accept unsolicited submissions from recruitment agencies for open positions. We ask all recruitment agencies to refrain from contacting any Praxis employee regarding any position. All unsolicited resumes submitted by recruitment agencies to any Praxis employee in any form or method will be deemed to be the property of Praxis, and Praxis explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruitment agency.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...

Authorization and Acknowledgment

I certify that the information provided in this application (and any accompanying résumé or documents) is true, complete and correct. I understand that any false statements, omissions, or misrepresentations may result in the rejection of my application or, if employed, dismissal from employment.

I authorize Praxis Precision Medicines, Inc. (“Praxis”) to verify the information provided and to contact former employers, schools, and references regarding my background. I hereby waive any and all rights and claims I may have against Praxis for seeking, gathering, verifying and/or using such information in the employment process.

I understand it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

I acknowledge that any offer of employment may be contingent on the successful completion of reference checks, background checks, or other requirements as permitted by law. I also understand that if I am hired, I will be required to provide proof of my identity and legal authority to work in the United States and that federal immigration laws require me to complete an I-9 Form in this regard.

I understand that this application does not constitute a contract of employment. If hired, my employment will be “at will,” meaning that either I or Praxis may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.

By submitting my information, I acknowledge that I have read, understood, and agree to the above statements.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Praxis Precision Medicines, Inc. ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 07/31/2029

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.