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Executive Director, Cloud Operations & IT Operations

Bethesda, MD, USA

Job Summary and Purpose 

The Executive Director of Infrastructure & IT Operations is the executive leader responsible for defining and executing a secure, scalable, and modern hybrid infrastructure strategy across global data centers, cloud platforms, corporate networks, and end-user services. This role ensures operational excellence, cost optimization, reliability, and alignment with organizational priorities.
The Executive Director partners closely with Security, BRM, PMO, Application Engineering, Data, Compliance, and Corporate IT to drive unified execution across all technology towers. This role also serves as the primary liaison to senior business leadership, ensuring clear communication, alignment, and accountability for all infrastructure-related projects, service levels, operational issues, and strategic initiatives impacting their business units.

Main Duties & Responsibilities 

  • Collaborate extensively with Security, BRM, PMO, and Application Engineering to ensure unified governance, operational smoothness, and project delivery across the enterprise. 
  • Act as the executive point of contact for BU senior leadership, ensuring transparent communication, expectation alignment, issue escalation, and partnership for all infrastructure-related initiatives, outages, and service improvements.
  • Lead global cloud, data center, network, and endpoint operations.
  • Own modernization across AWS, Azure, and on-prem infrastructure.
  • Oversee colocation data centers, server rooms, and lab compute.
  • Direct corporate network engineering (LAN/WAN/SD-WAN/Wi-Fi).
  • Lead end-user computing services (M365, Intune, Entra ID).
  • Establish infrastructure governance and security controls.
  • Partner with Cybersecurity on zero-trust and identity frameworks.
  • Oversee OPEX/CAPEX planning and vendor management.
  • Develop directors, managers, and global engineering teams.
  • Communicate strategy and risks to executive leadership.
  • And other job duties as assigned by the line manager. 

Education and Experience

Minimum Education & Experience:

  • Bachelors in computer science, Information Systems, or related field. 12+ years of infrastructure/cloud leadership experience in a Director or above level.
  • 15+ years overseeing hybrid cloud and Datacenter and Engineering functions.
  • Preferred Education & Experience (optional):
    •    Master’s degree preferred.
    •    Experience in regulated industries.
    •    Certifications such as AWS/Azure Architect, ITIL, or TOGAF.
    •    Or equivalent combination of education, professional training and experience that provides the individual with the required knowledge, skills, and abilities to perform the job.

Knowledge, Skills, and Competencies 

  • Hybrid cloud (AWS/Azure) architecture expertise
  • Data center, compute, storage, and network engineering
  • End-user computing (M365, Intune, Entra ID, identity & access)
  • Disaster recovery, high availability, and resiliency design
  • Financial and vendor management
  • Executive communication and stakeholder alignment
  • Leadership of global engineering teams
  • Understanding of SOC2, ISO27001, HIPAA, NIST
  • Ability to perform in high-growth, matrixed environments

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Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits.

Reasonable estimate of the current range

$227,600 - $284,500 USD

Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. 

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com.

It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.

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