Job Application for Service Writer at Precision Vehicle Holdings

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At Precision Vehicle Holdings, we're a dedicated team of professionals with extensive experience in the processing of new vehicles. Our core strength lies in industry-leading software and systems that optimize every aspect of new vehicle processing. With a focus on efficiency and cutting-edge technology, we're committed to delivering excellence to our clients. Our team, comprised of logistics experts and automotive industry veterans, is passionate about crafting customized solutions to meet our clients' needs. Together, we empower leading automakers to thrive in today's fast-paced industry.

We’re committed to fostering a culture of safety, compliance, and excellence. We're looking for team members who prioritize safety by adhering to company policies, regulations, and applicable laws while embracing our core values. As part of our team, you'll play a crucial role in maintaining a safe and positive work environment by consistently following safety rules, operating guidelines, and procedures. Your commitment to continuous improvement will contribute to enhancing safety, efficiency, and overall workplace satisfaction. Join us in creating a workplace where every employee's well-being is paramount, and together, let's strive for excellence.

Position Summary:

The Service Writer is the primary point of contact between drivers, technicians, and internal departments regarding vehicle service and repair needs. This role is responsible for writing accurate service orders, coordinating maintenance, communicating updates, and ensuring timely turnaround of vehicles. The ideal candidate has strong customer service skills, attention to detail, and experience in a fast-paced automotive or logistics environment.

Key Responsibilities:

Greet drivers, vendors, and internal staff to assess vehicle service needs
Create and manage service orders, documenting all required work clearly and accurately
Communicate service needs with technicians and track progress on repairs and maintenance
Verify warranty coverage and repair authorizations as needed
Coordinate parts ordering and ensure timely availability for service jobs
Monitor vehicle flow through the maintenance process to avoid delays
Provide clear status updates to drivers and managers
Maintain organized records of work orders, parts, and services performed
Ensure compliance with DOT, company policies, and safety standards
Support fleet maintenance scheduling and reporting as needed

Qualifications:

1–3 years of experience in a service writer, service advisor, or related automotive/logistics role
Strong knowledge of vehicle systems and maintenance terminology
Experience using maintenance or fleet management software (e.g., Fleetio, RTA, TMT) is a plus
Excellent communication, organizational, and multitasking skills
Ability to work in a fast-paced environment with attention to accuracy
High school diploma or equivalent required; technical or automotive training preferred
Valid driver’s license and clean driving record (if required for vehicle movement)

Physical Requirements:

Ability to walk, stand, and move between vehicle bays and office areas
May occasionally lift or carry tools, equipment, or documents (up to 25 lbs)
Comfortable working in indoor/outdoor environments around vehicles

Compensation Range

$20 - $25 USD

Management retains the right to modify this job description as needed.

Precision Vehicle Holdings is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetics, protected veteran or disability status or any other characteristic protected by federal, state, or local laws. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

Please see our Candidate Privacy Policy for more information on how Precision Vehicle Holdings processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

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Precision is an Equal Opportunity Employer. Please answer ALL information on this application even if you attach a resume. Indicate "none, or N/A (not applicable)" where appropriate. Incomplete applications will not be considered. Precision is committed to maintaining a work environment that is safe, drug and alcohol-free, and free of discrimination and harassment. All applicants wishing to obtain a position with Precision will be required to satisfactorily pass pre-employment testing including, but not limited to, drug screening, background check, and where applicable a motor vehicle records search, as permitted by law. Please select 'Yes' to confirm that you have read this statement and agree to proceed with your application.

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Are you at least 18 years of age?

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If applying for a position that requires you to drive vehicles, do you have at least 5 years of licensed driving experience, including personal and/or professional driving?

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Please note that violations on your motor vehicle record do not necessarily disqualify you from consideration for employment at Precision. Factors such as the date of the offense, seriousness and nature of the violation, and the specific position applied for will be considered.

Have you ever been convicted of a criminal offense? Please note that a record of conviction does not necessarily disqualify you from consideration for employment. Factors such as the date of the offense, seriousness and nature of the violation, rehabilitation, and the specific position applied for will be considered. Additionally, you are not obligated to disclose information regarding expunged or sealed records of arrest or convictions.

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Are you able to perform all the essential duties of the position you are applying for, with or without accommodations? Please review the job description provided for details. If you require any accommodations to enable you to perform the job effectively, please let us know, and we will work with you to ensure your needs are met.

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Service Writer

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