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Drives & Systems Field Service Technician

Monroeville, Pa

Keep critical systems moving—by becoming the go-to expert for industrial drive service and support.

 

Premier Automation is hiring a Drives & Systems Field Service Technician to join our team in Monroeville, PA. We’re a full-service automation integrator specializing in custom electrical control solutions—including drives, robotics, and industrial systems—for manufacturers across North America.

We’re looking for a technician with hands-on experience working with VFDs, servo drives, and soft starters who can troubleshoot, tune, and support drive systems across multiple platforms. If you're passionate about motor control, diagnostic work, and real-world system performance, this role offers an exciting opportunity to build your skills and make an impact.

In this role, you’ll perform field service and in-house diagnostics for drive-related issues, handle preventive maintenance and parameter tuning, and collaborate with customers and engineers to keep production systems operating at peak performance.

 

 

Our Benefits Package: Invested in Your Success

We believe in taking care of our team. Here’s how we do it:

  • Comprehensive medical coverage with 100% company-paid deductible
  • Dental and vision insurance
  • 401(k) with employer match and immediate vesting
  • Company-paid life insurance and short-term disability coverage
  • Paid time off (PTO), 10 paid company holidays, and paid sick leave
  • Parental leave for growing families
  • Company-provided tools and boot allowance
  • Education assistance for ongoing professional development
  • $1,000 employee referral bonuses
  • Employee wellness programs and flexible work arrangements

 

 

Why You’ll Love Working Here

Job Details and Perks for a Drives & Systems Field Service Technician:

  • Position Type: Full-time, salaried role with overtime eligibility
  • Schedule & Availability: Monday–Friday during standard business hours with regular field travel; includes on-call support for field service needs, which may involve evening or weekend hours
  • Reporting Structure: Reports to the Drives and Systems Leadership team and the Service & Sales Manager
  • Interview Process: Virtual interview, on-site meeting, facility tour, and reference check
  • Field Work: Based in Monroeville, PA, with regular day travel and occasional overnight trips (10–20%); company truck or vehicle allowance provided
  • Training & Development: Ongoing support through mentoring, job shadowing, paid certifications, and hands-on training
  • Team Culture: Join a collaborative, experienced team that values knowledge sharing, real-world results, and hands-on learning

 

 

Duties and Responsibilities

In this role, you will:

  • Diagnose and troubleshoot drive-related issues such as overcurrent, undervoltage, and speed fluctuation
  • Tune drive parameters and optimize motor performance for various applications
  • Replace, commission, and configure drives across multiple brands (e.g., Siemens, ABB, Danfoss, Schneider)
  • Perform preventive maintenance and conduct thermal inspections
  • Interface with automation systems to integrate drive control and feedback
  • Create detailed service reports and provide performance improvement recommendations
  • Serve as a key point of contact for customers during service calls, maintaining professionalism and clear communication throughout each visit
  • Complete accurate service records and reports to document field service calls and provide feedback to internal teams

 

 

Experience and Qualifications

Required Skills:

  • Solid understanding of VFD and servo drive fundamentals, including core motor theory
  • Proficiency with software tools for drive configuration and tuning
  • Knowledge of electrical wiring, sensors, and protection devices
  • Skilled in electrical panel work and safe lockout/tagout procedures
  • Ability to operate hand tools and diagnostic equipment such as multimeters
  • Strong customer service and communication skills, with the ability to represent the company professionally during on-site service visits
  • Basic computer proficiency, including Microsoft Word, Outlook, and Excel

 

Preferred Qualifications:

  • Associate degree in a related technical field such as Electrical Technology, Engineering Technology, Robotics, or similar discipline strongly preferred
  • Hands-on experience working with drives from multiple manufacturers (e.g., ABB, Yaskawa)
  • Drive commissioning certifications (if applicable)
  • 3+ years of experience in an electrical or drive-focused service role

 

 

Authorization to Work Requirement

Applicants must be legally authorized to work in the United States. The company is not able to provide sponsorship for employment visas.

 

Employment is conditional on passing a background check and drug screening, subject to applicable laws and regulations.

At Premier Automation, we are committed to creating a diverse and inclusive environment. We believe that our strength lies in the diversity of our team and our inclusive culture that respects, values, and embraces the unique experiences and perspectives of each individual. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We encourage applicants from all backgrounds to apply and join us in our mission to foster a workplace where everyone feels valued and empowered to succeed.

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