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Robotic Field Service Technician

Monroeville, Pa

Be the go-to expert for robotic field support—and help keep advanced automation systems running smoothly.

 

Premier Automation is hiring a Robotic Field Service Technician to join our team in Monroeville, PA. We’re a full-service automation integrator specializing in custom electrical control solutions—including robotics, drives, and industrial systems—for manufacturers across North America.

We’re looking for a technician with strong troubleshooting skills and hands-on robotics experience to service and maintain advanced systems in the field. This role is ideal for someone who enjoys problem-solving, working directly with customers, and staying at the forefront of robotic technology.

In this role, you’ll travel to customer sites to troubleshoot, repair, and maintain robotic systems from top OEMs like FANUC, ABB, and KUKA. You’ll also help ensure safe and efficient system operation, complete service reports, and train operators on basic robotic care—all while building your career in a fast-growing field.

 

 

Our Benefits Package: Invested in Your Success

We believe in taking care of our team. Here’s how we do it:

  • Comprehensive medical coverage with 100% company-paid deductible
  • Dental and vision insurance
  • 401(k) with employer match and immediate vesting
  • Company-paid life insurance and short-term disability coverage
  • Paid time off (PTO), 10 paid company holidays, and paid sick leave
  • Parental leave for growing families
  • Company-provided tools and boot allowance
  • Education assistance for ongoing professional development
  • $1,000 employee referral bonuses
  • Employee wellness programs and flexible work arrangements

 

 

Why You’ll Love Working Here

Job Details and Perks for a Robotic Field Service Technician:

  • Position Type: Full-time, salaried role with overtime eligibility
  • Schedule: Monday–Friday during standard business hours with regular field travel; includes on-call support for field service needs, which may involve evening or weekend hours
  • Reporting Structure: Reports to the General Manager of Robotics and the Service & Sales Manager
  • Interview Process: Virtual interview, on-site meeting, facility tour, and reference check
  • Field Work: Based in Monroeville, PA, with regular day travel and occasional overnight trips (10–20%); company truck or vehicle allowance provided
  • Training & Development: Ongoing support through mentoring, job shadowing, paid certifications, and hands-on training
  • Team Culture: Join a responsive, grounded team that values independent work, shared expertise, and real-world results

 

 

Duties and Responsibilities

In the role, you will:

  • Diagnose faults on robotic arms (e.g., FANUC, ABB, KUKA)
  • Perform preventive maintenance and system calibration
  • Execute software updates and maintain system backups
  • Replace worn or damaged components, including motors, encoders, and controllers
  • Interface with automation and drive systems to support overall functionality
  • Provide detailed service documentation and clear customer-facing reports
  • Train operators on basic maintenance tasks and safety protocols
  • Serve as a key point of contact for customers during service calls, maintaining professionalism and clear communication throughout each visit
  • Complete accurate service records and reports to document field service calls and provide feedback to internal teams

 

 

Experience and Qualifications

Required Skills:

  • Hands-on experience with industrial robots and teach pendant programming
  • Ability to read and interpret mechanical and electrical schematics
  • Understanding of robotic safety protocols (e.g., ANSI/RIA standards)
  • Strong troubleshooting and problem-solving skills
  • Ability to operate standard hand tools and diagnostic equipment such as multimeters
  • Strong customer service and communication skills, with the ability to represent the company professionally during on-site service visits
  • Basic computer skills, including Microsoft Word, Outlook, and Excel

 

Preferred Qualifications:

  • Associate degree in a related technical field such as Electrical Technology, Engineering Technology, Robotics, or similar discipline strongly preferred
  • OEM robot training certifications (FANUC, ABB, etc.)
  • Experience with PLCs and I/O systems
  • 3+ years of experience in industrial automation or robotics

 

 

Authorization to Work Requirement

Applicants must be legally authorized to work in the United States. The company is not able to provide sponsorship for employment visas.

 

 

Employment is conditional on passing a background check and drug screening, subject to applicable laws and regulations.

At Premier Automation, we are committed to creating a diverse and inclusive environment. We believe that our strength lies in the diversity of our team and our inclusive culture that respects, values, and embraces the unique experiences and perspectives of each individual. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We encourage applicants from all backgrounds to apply and join us in our mission to foster a workplace where everyone feels valued and empowered to succeed.

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