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Head of Fraud

San Jose, California

Prezzee is a global leader in digital gifting and payments, having sold over 140 million gift cards through partnerships with more than 1,500 brands and serving over 6 million customers worldwide. Our mission is to change lives through the power of giving—leveraging borderless payment technology to help people connect and create memorable moments that truly matter.

Founded in Australia nearly 10 years ago, Prezzee now operates across the United States, Canada, Ireland, the United Kingdom, Australia, and New Zealand, delivering seamless, secure gifting experiences to a global audience.

We’re seeking a Head of Fraud to lead the next phase of our global fraud strategy. This role offers high visibility, strategic influence, and the opportunity to mentor an existing high-performing team.

This is a Hybrid role is based in a  Bay Area, California, office. 

 

What You’ll Do:

  • Lead and execute Prezzee’s global fraud strategy
  • Mentor and guide a team of fraud, risk, and AI/ML specialists
  • Design, optimise, and manage AI/ML models for fraud detection
  • Partner with Product, Engineering, Data, and Fraud Operations to deliver end-to-end fraud controls
  • Advise executives and the Board on emerging threats, risks, and mitigation strategies
  • Manage fraud platforms, vendors, and industry relationships
  • Ensure fraud risk is proactively assessed for new products and market expansions

 

About You:

  • 10+ years’ experience in fraud prevention, detection, or risk management (fintech, payments, banking)
  • Expertise in digital payments, ecommerce fraud, and AI/ML-driven detection
  • Experience influencing Executive and Board-level stakeholders
  • Strong people leadership and coaching mindset to guide a talented team
  • Experience in scaling or high-growth environments preferred

 

Join Prezzee and become part of a vibrant, fast-growing company where your impact truly matters.

We  offer:

  • Competitive incentives that reward your success and contribution.
  • Comprehensive health, dental, vision, and 401(k) match benefits to keep you covered.
  • Flexible work hours, Culture Swap Days, and the freedom to work from anywhere* for 30 days a year.
  • Prezzeeversary Leave – Extra day of annual leave for each year you’re with us.
  • BirthYay Leave – Celebrate you with a paid day off during your birthday month.
  • Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers
  • Fun and meaningful events, both virtual and in-person, to build community and connections.
  • Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride.
  • Continuous learning through Litmos, LinkedIn Learning, industry-focused opportunities, and Lunch & Learn sessions.
  • Access to the Telus Wellbeing platform, supporting your mental, social, financial, and physical health.
  • ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty.
  • Office Allowance – One-time payment to upgrade your office setup.
  • Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards – just for being part of the team.
  • Certification as a Great Place to Work (US, UK, and Australia)

 

Prezzee is an Equal Opportunity employer. We believe diversity is key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process. Base salary starts at $200,000 USD, depending on experience, with total compensation including bonus and benefits.

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