Senior Tech Writer (Contractor)

Primer exists to make the world a safer place.  We do this by providing trusted decision-ready AI to the world's most critical organizations.  Our software enables leaders, operators, and analysts to better understand the changing world around us in real time and make informed decisions when the stakes are high.  Primer has offices in San Francisco, Pasadena, CA and Arlington, VA.  For more information, please visit https://primer.ai/

Role Overview:
We are seeking a skilled and detail-oriented Senior Technical Writer to join our team. The ideal candidate will be responsible for producing high-quality documentation that meets the needs of our users, including API docs, manuals, guides, and online help. You will work closely with engineers, developers, and product managers to gather information and translate it into clear and concise content that enhances the user experience.

If you are technically proficient, organized, detail-oriented, and thrive in a fast-paced environment, we want to hear from you!

Key Responsibilities:

• Documentation creation:
• Develop and maintain technical documents, including user manuals, product guides, and API documentation, ensuring they are clear, accurate, and user-friendly.
• Collaboration:
• Work closely with subject matter experts, such as engineers and product managers, to gather and interpret complex technical information.
• Content structuring:
• Organize and present information in a logical and coherent manner, making it accessible to both technical and non-technical audiences.
• Editing and proofreading:
• Review and edit content to ensure clarity, consistency, and accuracy, adhering to company style guides and standards.
• User-centered content: 
• Focus on creating content that meets the needs of end-users, making technical information easy to understand and use.
• Tool proficiency: 
• Utilize various documentation tools and platforms to create, manage, and publish content.
• Help to define content management strategy for the company.

Qualifications:

• Proven experience as a technical writer or in a similar role.
• Strong understanding of technical concepts and the ability to explain them in simple terms.
• Excellent writing, editing, and proofreading skills, with a keen eye for detail.
• Ability to work collaboratively with cross-functional teams, including engineers and product managers.
• 3+ years of experience in technical writing or a related field.
• A degree in technical communication, English, computer science, or a related field is preferred.

Preferred skills

• Experience with content management systems (CMS) and version control systems.
• Familiarity with software development processes and methodologies.
• Strong organizational skills, with the ability to manage multiple projects simultaneously.

This role will consider applicants out of San Francisco, CA. Final compensation will be determined based on experience and skills and may vary from the range listed above.

Primer works closely with the U.S. defense and intelligence establishment. Any offer of employment is conditioned on an applicant or employee being able to meet any applicable government contract requirements. The company may rescind any offer of employment to an applicant or terminate an employee if the applicant or employee is unable to perform the functions of the position in compliance with applicable government contracts or if an applicant or employee makes a false attestation of compliance.

What We Offer

We are a series D funded company with investors from Addition, USIT, Lux Capital, Amplify Partners, Addition Capital, Bloomberg Beta, and others.  We are intentional around building a diverse and inclusive team of subject matter experts to better advocate for the needs of our users. 

We care a lot about our work and about the well being of our team. We encourage everyone to work at a sustainable pace and have a flexible vacation policy for team members to utilize, Wellness Days and 100% paid leave for parents of growing families.

We offer competitive compensation and comprehensive benefits. This includes full medical, dental, and vision coverage, fertility benefits through Carrot, mental health coverage on demand with Headspace Care+, Gympass+ Membership via Wellhub, One Medical Membership, 401(k), remote work stipends, and monthly internet allowance.

Primer is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

If you need assistance or accommodation due to a disability, you may contact us at info@primer.com.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.