
International Benefit Operations Specialist
Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.
The Role
We're looking for a detail-oriented, proactive International Benefits Operations Specialist to manage and improve our global benefits programs. You'll handle Tier 2 complex employee queries, work with our People Technology team to develop benefits and absence plans in Workday, support payroll preparation, improve processes, and drive both operational excellence and strategic enablement across our benefits function. This role is perfect for someone with project management skills, experience solving complex problems, and a passion for Benefits & Technology.
You Will
- Multi-Country Support – Balance and manage varying benefits and absence needs across multiple countries, and partners, concurrently.
- Project Management – Lead benefits-related projects in partnership with the Benefits CoE
- Workday Benefits & Absence – Work with our People Technology team to configure, maintain, and troubleshoot absence plans and benefits programs.
- Payroll Preparation – Ensure accurate benefit deductions, reporting, and data flow to payroll.
- Employee Support – Handle Tier 2 benefits queries, resolving complex issues efficiently.
- Collaboration Across Teams - Partner with stakeholders in Payroll, Legal, and broader People teams to ensure accurate and efficient application of benefits and leave processes.
- Continuous Improvement & Automation – Partner with the People Tech team to identify opportunities for automation and system optimisation within Workday.
- Vendor & Financial Ops – Manage benefits procurement, POs, invoices,
Compliance & Administration – Ensure global benefits align with local regulations and company policies.
You Have
- 5+ years of experience in benefits operations, HRIS, or a related field.
- Strong analytical, problem-solving, and project management skills.
- Experience managing POs, invoices, and vendor relationships.
- Comfortable influencing key stakeholders
- Foresight on the downstream impacts of a benefits design and configuration decisions
- Experience with Workday or similar HRIS expertise in benefits and absence plan management.
- Experience with international countries such as the UK, Netherlands, Spain, Canada, etc.
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