Current openings at Procare Solutions

About Procare For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children.  We recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive. Over 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds.  A little about the role… The Associate Implementation Manager is responsible for new customer onboarding and engagement related to implementation of Procare’s software with a focus on SMB client base. Day-to-day responsibilities include coordinating/scheduling new customer training appointments, training activities, customer follow-up, responding to customer inquiries and arranging customer support as needed. What You Will Do… Serve as the customer relationship manager throughout software implementation Timely engagement with customers to schedule and complete onboarding of Procare’s software Train and coach users, through software consultation calls, how to effectively use software functionality as it relates to customer billing strategy  Ensure clarity around planning and executing customer rollout of software  Drive adoption of key features and benefits to ensure customer retention  Work interdepartmentally to facilitate customer implementation and or support needs to remove barriers to software utilization  Share customer feedback around feature/product enhancements that would meet needs and/or drive increased processing volume  Drive individual and team metrics to maximize customer adoption  Assist with special projects as needed Our Ideal Candidate Will Have… Energy, passion and imagination. You will be challenged and will also have an opportunity to make a difference for children, families and early childhood educators Strong focus on customer success  Ability to train, coach, and influence customer use of software  Excellent verbal and written communication skills  Excellent organizational skills, attention to detail, and time management  Strong analytical and problem-solving skills  Ability to work with cross-functional and remote teams Bachelor’s degree or combination of education and relevant experience 3+ years' professional relevant experience, financial services or fintech, or in the software industry – sales, training, or teaching experience is a plus  Experience assisting new customers with implementation of new software  Knowledge of Payment Operations industry, products, and services  Relevant certifications will be considered also  Proficient with Microsoft Office and other business applications   Why Procare? Excellent comprehensive benefits packages including: medical, dental, & vision plans- choose the plan best for you HSA option with employer contributions of $50/month Vacation time, holidays, sick days, volunteer & personal days Paid Parental Leave 401K Plan with employer match and immediate vesting Employee Stock Purchase Plan Employee Discount Program Medical, Dependent Care, and Transportation FSA Plans Company paid Short and Long-Term disability and Life Insurance RTD EcoPass for all Denver employees Tuition Reimbursement up to $2,000/year and continued Professional Development Free access to our Employee Assistance Program with 24/7 live support Casual workplace environment Some meals provided Voluntary Pet Insurance Prime downtown location close to restaurants and entertainment Promote from within- excellent career paths Salary $24-$28/hour DOE Location This position requires regular in-office attendance and can be based in either the Denver, CO or Medford, OR office.       

About Procare For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children.  We recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive. Over 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds.    A Little About the Role   We are looking for a highly motivated, results-oriented Business Development Representative (BDR) who thrives on competition and has a genuine passion for sales. This is a heavy outbound role, requiring a proactive approach to identifying and nurturing potential leads.  In this role, you will partner with Software Consultants to pursue new business opportunities while building and nurturing relationships.  What you’ll do: Lead Generation: Proactively identify and research potential clients within the target market using various tools and strategies.  Outbound Prospecting: Conduct high-volume outbound calls, emails, and social media outreach to generate new business opportunities to schedule product demonstrations and presentations for potential clients  Qualification: Qualify leads through effective questioning and needs analysis to ensure alignment with our product offerings and communicate the value propositions of our SaaS and fintech products  Relationship Building: Establish and maintain relationships with key decision-makers, understanding their needs and positioning our solutions to meet their business objectives.  Pipeline Management: Maintain accurate and up-to-date records of all sales activities in the CRM system, ensuring a healthy pipeline of prospects.  Collaboration: Work closely with the sales team to transition qualified leads and support the overall sales process.  Performance Metrics: Meet and exceed monthly and quarterly targets for lead generation and appointments set.  Continuous Learning: Stay updated on industry trends, competitive landscape, and product knowledge to effectively position our offerings.  Our ideal candidate will have:  1 - 2 years' experience in outbound sales, preferably in the SaaS or fintech industry  Bachelor’s degree in Business, Marketing, or a related field is preferred  Understanding of SaaS-based solutions and fintech products  Excellent communication, negotiation, and interpersonal skills  Self-motivated and goal-oriented with a track record of meeting or exceeding sales targets  Proficiency with CRM software and sales tools such as Salesforce and Salesloft  Exceptional pipeline management and organizational skills  Ability to handle objections effectively   Competitive, driven, and passionate about sales  Bilingual in Spanish a plus  Why Procare? Excellent comprehensive benefits packages including: medical, dental, & vision plans HSA option with employer contributions Vacation time, holidays, sick days, volunteer & personal days 401K Plan with employer match and immediate vesting Employee Stock Purchase Plan Employee Discount Program Medical, Dependent Care, and Transportation FSA Plans Company paid Short and Long-Term disability and Life Insurance RTD EcoPass for all Denver employees Tuition Reimbursement and continued Professional Development Fast paced, high energy workplace environment in prime downtown location Regular company provided meals Clear career development plans for the Sales organization Procare believes in progressive sales plans for high performers Salary $21 hour DOE + commission Location This position is based in our Denver, CO office. We are currently in a flexible hybrid in-office/remote working model based on business needs. Candidates must be willing and able to work from our Denver, CO office a few days a week.      

About Procare For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children.  We recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive. Over 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds.    A Little About the Role  As Software Consultant team member in our Denver office, you’ll actively support the sales organization by seeking new business opportunities in your assigned territory. You will generate leads primarily through outbound activities that include phone calls, emails, and custom-built automated cadences. Software Consultants are responsible for having a working knowledge of the competitive landscape and should have a strong ability to compare and contrast competitors' product features with those from Procare. What you’ll do: Conduct outreach to potential new clients via phone, email, other methods of communication Use Salesforce daily to manage pipelines and communications  Manage the prospecting, scheduling, and communication around new lead appointments  Provide a great customer experience that aligns with the core values of Procare  Familiarize yourself with state regulations and norms in assigned territory  Maintain regular contact with prospective clients to meet their needs  Respond to potential client complaints and resolve issues, ensuring you communicate appropriately across departments and with your manager  Keep accurate data about your customer or prospect for clear understanding of the competitive landscape and the effective completion of a sale including implementation downstream  Promptly follow up on leads handed to the sales team  Provide a weekly recap of total appointments created Review outbound content and metrics around current initiatives Our ideal candidate will have:  Robust written and verbal communication skills Personable with an engaging phone and online presence  Coachable and eager to grow and develop in your role  Have a background in software or technology sales  Experienced with managing books of business for SMB’s  Able to clearly and concisely communicate complex technical aspects of software in simple terms  Naturally curious and will recall what you learn about your prospects and customers in subsequent calls and emails  A tenacious self-starter who is driven to meet and exceed their goals  Detail-oriented with an ability to balance multiple requests and projects- you never miss a beat  Consistently well spoken with a knack for interpersonal communication & relationship skills  Just as good at listening as you are at talking  Collaborative by default but you readily work independently to achieve personal and company goals  Able to easily build trust & rapport in a short amount of time  A Salesforce user Why Procare? Excellent comprehensive benefits packages including: medical, dental, & vision plans HSA option with employer contributions Vacation time, holidays, sick days, volunteer & personal days 401K Plan with employer match and immediate vesting Employee Stock Purchase Plan Employee Discount Program Medical, Dependent Care, and Transportation FSA Plans Company paid Short and Long-Term disability and Life Insurance RTD EcoPass for all Denver employees Tuition Reimbursement and continued Professional Development Fast paced, high energy workplace environment in prime downtown location Regular company provided meals Clear career development plans for the Sales organization Procare believes in progressive sales plans for high performers Salary The annual cash compensation for this role offers an on-target earnings potential of $150,000/year (base + variable commissions).  Location This position is based in our Denver, CO office. We are currently in a flexible hybrid in-office/remote working model based on business needs. Candidates must be willing and able to work from our Denver, CO office a few days a week.