Senior Manager, Business Optimization (Telecom)

Work Location:

At Profit Recovery Partners (PRP), we believe that collaboration and innovation thrive when we're together. This position is fully onsite at our Santa Ana office, allowing for real-time teamwork, immediate problem-solving, and a strong sense of community among our team members.

Who You Are:

A Senior Manager of Business Optimization position for Profit Recovery Partners is an individual with experience in consulting to develop and negotiate innovative expense reduction solutions for large enterprise clients in our Practice Groups. You have specific experience with cost optimization. This role will consult directly with CFOs and CIOs at some of the largest companies in North America and is responsible for managing expense reduction projects from the initial assessment of our client’s existing product usage, pricing, vendor contracts, and agreements all the way through expense reduction strategy development and vendor negotiations.

• You are an individual with a passion for the consulting industry.
• You have extensive knowledge in cost optimization and/or have held pricing or implementation roles in the relevant areas we consult.
• You utilize and are experienced in using out-of-the-box thinking to develop solutions for large enterprise clients.
• You have the ability to identify savings based on a customer’s infrastructure, vendor contracts, and pricing schedules, and you are able to provide comprehensive solutions for our clients to help them drive cost savings.

If you are a subject matter expert in Telecommunications & Network cost optimization, we would love to hear from you!

A telecommunications & technology cost optimization leader with deep experience managing enterprise voice, data, network, and carrier environments. This role combines operational oversight, contract negotiation, financial analysis, vendor management, and client strategy to reduce costs while improving service performance and reliability.

• Core areas of specialization include:

  • Telecommunications Services – Reviewing and optimizing enterprise voice, data, internet, MPLS, SD-WAN, broadband, VoIP services across complex, multi-location environments.
  • Network Cost Optimization – Identifying above-market pricing, duplicate circuits, outdated services, unused capacity, billing errors, and opportunities to simplify network architecture and reduce recurring costs.
  • Vendor and Contract Negotiations – Leading carrier and service-provider negotiations, benchmarking pricing, reviewing commercial terms, managing renewals, securing credits, and improving service-level and contractual protections.
  • Telecom Channel Expertise – Understanding how to operate effectively across the telecommunications channel, including direct carriers, agents, brokers, master agents, resellers, and managed service providers. Navigating channel relationships, pricing models, escalation paths, and partner dynamics to secure competitive outcomes for clients.
  • Invoice, Inventory, and Usage Analysis – Analyzing telecom invoices, contracts, service inventories, utilization data, and location-level configurations to identify savings opportunities and validate that clients are paying for the correct services.
  • Carrier and Provider Management – Managing relationships with major telecommunications providers, holding vendors accountable for service performance, resolving billing and operational issues, and supporting escalations.
  • Implementation and Savings Realization – Managing projects from initial analysis through negotiation, service changes, implementation, billing validation, and confirmed savings.
  • Strategic and Operational Leadership – Leading client engagements, project timelines, team execution, process improvement, and automation initiatives while partnering with IT, finance, procurement, and executive stakeholders.
     
     
    This SME provides strategic and hands-on leadership across complex enterprise telecommunications environments, balancing service reliability, operational requirements, vendor accountability, and measurable financial results.
   

What You Will Do:

• Collect, analyze, and present data that helps clients decide how best to reduce their expenses
• Review organizational processes/systems and uncover expense reduction opportunities for our clients by applying your industry expertise, business acumen, and analytical skill
• Negotiate, or consult with clients on how to negotiate, best-in-class pricing and business terms with vendors on new contracts and licensing agreements
• Monitor, evaluate, and present on industry trends, vendor contract terms, and pricing changes 
• Lead a team of 3-4 direct reports responsible for their own projects from start to finish and assisting with analysis, work product creation and client presentation support
• Contributes to P&L management
• Manage project timelines/milestones and action items
• Develop and follow defined Practice Group and Company processes and procedures
• Demonstrate creative thinking and ability to resolve complex and sensitive client issues
• Maintain healthy and productive relationships with clients, colleagues, and vendor executives
• Present or assist in the presentation of savings and new project opportunities to clients
• Provide creditability to sales process including developing the value propositions, attending strategic sales calls, and conducting ongoing sales training
• Prepare effective analysis and documentation regarding savings opportunities available to existing and prospective clients
• Other duties as assigned

What You Need:

• BA/BS Degree required with a minimum 7+ years of relevant experience with consulting and/or price negotiation
• Demonstrated experience and knowledge of cost optimization
• Proficiency with Microsoft Office suite of products
• Expert ability with the analysis of data in MS Excel
• Prior consulting experience is preferred
• Excellent communication and written skills with attention to details
• Exceptional team player; work well with cross-functional teams & with diverse levels within the organization
• Self-motivated, disciplined, and highly organized; able to prioritize in a fast-paced environment
• Flexible and willing to accept a change in priorities as necessary
• Sense of urgency and timely deliveries

Who We Are:

Profit Recovery Partners is a professional services firm that develops, implements and manages cost-reduction solutions for FORTUNE 1000 companies, law firms, private equity firms and private companies throughout North America. Our spend management, supplier management and procurement strategies have resulted in more than $11 billion in client savings.

Why Join Us: 

At PRP, we offer more than just a job — we provide a dynamic, supportive environment where you can thrive personally and professionally. Here’s what you can expect when you join our team: 

• Comprehensive Benefits:  
• Full medical, dental, and vision coverage 
• Optional pet insurance 
• Access to a gym membership discount (offered through our healthcare provider and available for select fitness centers) 
• $200/month waived medical benefit for employees who opt out of our health plans 
• Cell phone stipend for applicable roles 
• Financial Wellness: 401(k) plan with company match  
• Time Off to Recharge: Generous paid holidays, vacation, sick leave, bereavement, and jury duty leave
• Strong Foundation: Over 28 years of consistent growth and success
• Fun & Connection: Annual summer retreat, holiday parties, happy hours, and themed celebrations throughout the year
• Career Growth: A collaborative, high-performing team with frequent recognition and opportunities for internal promotion
• Our Culture: Fast-paced, team-driven, and fueled by a shared commitment to excellence
• Giving Back & Getting Involved: 
  We’re proud of our employee-led committees that support causes and initiatives that matter to us all:
• Corporate Social Responsibility
• Youth Rising Group
• Women’s Empowerment Group
• Wellness Committee

These groups offer meaningful opportunities to give back, connect with colleagues, and help shape a more inclusive and supportive workplace. 

• Learn more at https://prpllc.com

The total compensation for this position ranges from $135,000-$170,000. Actual compensation within the range will be dependent upon the individual's skills, experience, education, qualifications, and applicable employment laws.

Equal Opportunity Employer