Senior Operations Analyst

About the Job

As a key growth accelerator, A11 partners with Europe’s most ambitious startups and scaleups, corporates and SMBs to connect them with top-tier talent ready to make an impact. 

We’re looking for an experienced Senior Operations Analyst (m/f/d) to join our client's join our Logistics, Fulfillment, and Supply Chain team. This role is pivotal in establishing comprehensive data and operational controlling transparency across our client's operations, enabling data-driven decision-making and continuous improvement.

Join the A11 Ecosystem – A next-generation supply chain platform, the company is redefining how one of the world’s largest industries sources, distributes, and finances materials. Engineered to unlock the full potential of global trade, it harnesses agentic AI and workflow automation to provide seamless, high-efficiency access to premium materials at scale. Since its commercial rollout, the platform has fueled exponential growth, optimizing procurement for thousands of businesses while setting new benchmarks for speed, transparency, and efficiency. Its competitive edge lies in full digitization and AI-driven supply chain management automation, eliminating inefficiencies and creating a direct, intelligent bridge between suppliers and buyers. With a team of 80+ FTEs across Europe (Berlin HQ), China, and India, the company is rapidly scaling toward profitability, driving triple-digit million GMV, and setting new industry standards in autonomous, AI-powered supply chain orchestration.

In this role, you’ll:

• Develop and maintain regular reporting on key operational KPIs across logistics, fulfillment, and supply chain functions, presenting insights to senior management and stakeholders
• Manage and control all operational payments, including accounts receivable (AR) and accounts payable (AP), ensuring accuracy and timely processing
• Track and monitor bonus-relevant KPIs for the entire operations team, supporting transparent performance management and incentive calculations
• Create and implement standardized operational controlling frameworks and dashboards to provide real-time visibility into operational metrics and performance trends
• Collaborate with department heads across logistics, fulfillment, and supply chain to define, track, and optimize operational KPIs aligned with business objectives
• Prepare monthly, quarterly, and ad-hoc reports on operational performance, cost controls, and financial health of operations
• Ensure data integrity and accuracy by implementing quality checks and audit procedures across operational controlling processes
• Support budget planning, forecasting, and financial analysis for the operations department
• Recommend and implement process automation and system improvements to enhance reporting efficiency and data quality

Your Profile: 

• You hold a Bachelor’s or Master’s degree in Business, Supply Chain Management, or a related field
• 1–5 years of practical experience in business analytics, operational controlling, or a related field
• Strong background in data analysis and business intelligence (BI) tools and methodologies
• Proven experience in operational controlling, financial controlling, or operational finance
• Strong problem-solving abilities with a detail-oriented mindset
• Ability to work independently while collaborating effectively with cross-functional teams
• Excellent communication skills with the ability to present complex data insights clearly
• Familiarity with Salesforce
• Proficiency in Excel/GSheets and data visualization tools (e.g., Tableau, Power BI, or similar)
• Excellent command of English (required), German language skills (a plus)

Preferred Skills & Attributes

• Experience with logistics, fulfillment, or supply chain operations
• Knowledge of cost accounting
• Proficiency in SQL or Python for advanced data manipulation (a plus)

Please note that this position is based onsite in Berlin. 

Benefits and Perks:

• Real ownership from day one – shape operational processes in a fast-scaling, AI-first company
• Learn from the best – work directly with senior operators
• Competitive compensation – attractive base salary and performance-based bonus program
• Personal growth & visibility – rapid learning opportunities, cross-functional exposure, and early leadership potential in a growing global team
• Vibrant company culture – modern Berlin office, monthly All-Hands, team events, and regular offsites

If you’re eager to join the A11 Ecosystem and shape what’s next, we want to hear from you!

Our Commitment to Diversity and Inclusion

A11 is committed to diverse and equal opportunities hiring for all – applicants, candidates, and employees alike. We value humans – with all our glorious multifaceted backgrounds, perspectives, and experiences – and look forward to your application.