Ad Operations Specialist

Please note: Propel's offices are closed from Christmas Eve to New Year's Day. We plan to respond to all submitted applications once our offices re-open.

Are you looking to make a big impact on an early-stage company? Does the thought of scaling an innovative technology business solving real problems for an underserved community excite you? Do you excel building and leading really strong, high-performing teams?

Propel is on a mission to empower low-income Americans by simplifying access to government benefits with modern technology. We're a passionate team of 100 Propellers - all working to help our users get through the month, every month.

We launched the Propel Marketplace to connect our ~5M monthly active users to products, services, and exclusive offers from leading brands across retail, healthcare, and financial services. It has grown into a powerful, industry-leading performance tool for our partners and a critical revenue driver for Propel. We’re looking for our first ever Ad Operations Specialist to help the team execute our partners’ campaigns smoothly and save our users more money.

What you’ll do:

• Build, deliver, and QA our customers’ advertising campaigns
• Ensure quality control across all campaigns by partnering with Customer Success and Sales to confirm accuracy of materials
• Monitor campaigns to ensure they deliver on customer goals and Propel business objectives
• Document key processes on building, managing, and pacing campaigns
• Manage our content calendar

Requirements:

• 2+ years of ad ops / campaign management / project management / program management
• Strong project management skills
• Exceptional organization and time management skills
• Highly proficient in Excel / Google Sheets (able to use VLOOKUP, SUMIF etc.)
• Basic proficiency in HTML and SQL required. Plus if also familiar with Salesforce and/or Braze
• Ability to thrive in a fast-paced, high-volume, and deadline-driven environment
• Robust verbal and written communication skills to manage cross-functional stakeholders
• Experience at a fast-growing startup is a plus

We Offer:

• An immediate opportunity to make an impact on our users and the business we’re building.
• A get-stuff-done culture that is also fun and caring.
• Work that really is helping people with meaningful challenges
• A remote-first working environment with headquarters in Brooklyn and satellite offices in San Francisco, Los Angeles, and Salt Lake City.
• Propel believes that everyone should be compensated fairly and equitably. We set our salary ranges using compensation data from hundreds of NYC based startups at our stage. Additionally, pay is not determined based on location. The salary range for this position is $70,000 - 90,000, depending on experience.

Additional Considerations:

• We are committed to building a diverse and inclusive team, and welcome applicants from all backgrounds and abilities.
• We're currently accepting applications from the states where we have an established entity, which includes California, Colorado, District of Columbia, Florida, Georgia, Illinois, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Texas, Utah, Virginia, and Washington.

More About Propel

We believe that Americans with limited income deserve modern, respectful, and effective experiences around their government benefits and money. Unfortunately, the status quo often fails to treat them as first-class citizens in their daily interactions around the social safety net and financial services. The tech industry hasn’t pulled its weight in solving the problems faced by low-income Americans.

Propel’s mission is to change that. We’ve built Providers, the single most popular app in the country built specifically for low-income Americans. Over 5 million families each month use Providers to seamlessly manage their government benefits (programs like SNAP, commonly known as food stamps), conduct their banking, and save and earn money. Providers has been recognized by the White House, featured on the front page of the NYTimes, and carries over 500,000 five star reviews. 

Propel is a for-profit, venture-backed company that holds its social mission at its core. We’re proud to be supported by a blend of nonprofits, impact investors, and world-class investors, including the Robin Hood Foundation, Andreessen Horowitz, Nyca Partners, Financial Health Network, JPMorganChase, Kevin Durant, Serena Williams, and Nas.

Join us, and let's build something amazing together!