Senior Product Manager, Medicaid

About Us: 

Propel builds technology that strengthens the social safety net in America. We envision a future where every American has the tools and resources they need to thrive.

The safety net’s strength depends not just on funding, but delivery. Propel exists to dramatically improve how government benefits are delivered. Managing SNAP, picking a D-SNP plan, or protecting against EBT theft should feel as seamless as Apple Pay or Netflix.

Governments struggle to build modern, scalable user experiences. We don’t.

​​To succeed, we focus on execution. We’re building the technology, required to deliver modern benefits experiences at scale. We aim to massively grow impact and revenue while operating with a lean and excellent team, which requires rigor, urgency, strong judgment, and thoughtful use of modern technology, including AI.

Over 5 million Americans trust Propel today. We’ve grown revenue 35% YoY and are reinventing entire benefit categories, including Medicare, around the real needs of low-income Americans. We’re building a high-growth, high-ceiling, sustainable for-profit company where impact drives revenue.

About the Role

We’re looking for a Senior Product Manager to define, own, and execute our healthcare management strategy. You’ll start by focusing on the Medicaid population—understanding how managed care organizations (MCOs) serve their members and where technology can meaningfully improve outcomes. Over time, you’ll expand your scope to include the Medicare and dual-eligible populations.

This is a senior individual contributor role for someone who thrives in ambiguity, has built products from scratch, and has a deep understanding of the health-tech landscape. You’ll work cross-functionally with engineering, design, data, and sales to bring new products to market that improve care for the people who need it most.

What You’ll Do

• Own the end-to-end product vision and roadmap for Propel’s healthcare management offering, from discovery through launch and iteration.
• Deeply understand the needs of MCOs, state Medicaid agencies, and the members they serve.
• Lead 0→1 product development: identify opportunities, validate hypotheses, define requirements, and ship solutions in close collaboration with engineering, design and sales.
• Partner directly with MCO prospects and customers as part of a B2B sales motion—joining sales calls, shaping product demos, and translating customer feedback into product direction.
• Define and track success metrics that tie product performance to member health outcomes and business results.
• Develop a deep expertise in the Medicaid managed care ecosystem, including care coordination, utilization management, HEDIS/quality measures, and member engagement.
• Build the strategic case for expanding into Medicare and dual-eligible populations as the product matures.
• Communicate product strategy clearly to leadership, cross-functional teams, and external stakeholders.

What We’re Looking For

• 4+ years of product management experience, with a meaningful portion in health-tech or healthcare services.
• Demonstrated 0→1 product experience—you’ve taken a product from an idea or early concept to a shipped, scaled solution.
• Startup experience: you’re comfortable with ambiguity, move fast, and know how to make smart tradeoffs with limited resources.
• Direct experience participating in a B2B sales motion with MCOs or health plans—you’ve sat in on sales calls, shaped go-to-market positioning, or helped close deals.
• Strong understanding of the Medicaid managed care landscape, including how MCOs operate, what drives their purchasing decisions, and how members interact with the care system.
• Exceptional communication skills—you can present a product vision to a C-suite buyer and write a clear PRD with equal confidence.
• A genuine commitment to improving health outcomes for underserved populations.

Nice to Have

• Experience with Medicare, dual-eligible (D-SNP), or Medicaid/Medicare integration programs.
• Familiarity with care management workflows, clinical data (claims, ADT, labs), or interoperability standards (HL7/FHIR).
• Background in or exposure to quality measurement frameworks (HEDIS, CAHPS, Star Ratings).
• Experience working with government programs, public benefits, or safety-net populations.

 

At Propel, you'll enjoy:

• Meaningful work and a strong shared sense of mission
• Remote-friendly work environment with a dog-friendly office in Downtown Brooklyn. The team meets in-person for optional retreats a few times per year.
• 20 Days of PTO
• 4% 401K match
• $10k lifetime spend towards Carrot Fertility
• Excellent Medical, Dental and Vision options
• Other health and mental health focused benefits and perks 
• Propel builds compensation bands referencing the 75th percentile of compensation for companies like us. Expected compensation for the role as scoped is $180,000 - $220,000 and will be based on how a candidate matches to our internal leveling guide.

Additional Considerations:

• We are committed to building a diverse and inclusive team, and welcome applicants from all backgrounds and abilities.
• We're currently accepting applications from the states we have an established entity, which includes California, Colorado, District of Columbia, Florida, Georgia, Illinois, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Texas, Virginia, and Washington.
• Background Check Requirement: For roles with access to confidential employee or customer information, a background check may be conducted following a conditional offer. All background checks are handled in accordance with applicable laws, including the Fair Credit Reporting Act (FCRA).

Learn more about our impact from the press

• Fintech Company Propel Announces $10 Million Fund For Food Stamp
• Late Show With Stephen Colbert
• How to Propel the Fight Against Poverty in America
• How Tech is Helping Poor People Get Government Aid
• Propel Routes Money to those Who Need it Most
• How one tech startup is giving cash to SNAP recipients
• Recipients Affected By Government Shutdown
• How hunger relief groups say you can help feed your neighbors during the shutdown and beyond
• Helping our Users Navigate this Crisis

Join us, and let's build something amazing together!