Founded by Michael Lahyani in 2005 as a magazine (Al Bab World), Property Finder today is a single technology platform and brand across multiple countries in the MENA region. We offer the most advanced tools and best-in-class user experience for homeseekers, real estate brokers, and developers. Property Finder's most recent valuation secures our status among the Middle East's emerging unicorns, affirming a growth-oriented identity.
Over the years, we've expanded our operations to Bahrain, Egypt, Qatar, Saudi Arabia, and secured a strategic shareholding in Hepsiemlak, the leading property portal in Turkey. With over 600+ dedicated people in 6 regional offices, we facilitate more than 14 million monthly visits across our platforms, solidifying our position as a regional powerhouse in the proptech space.
As the pioneering portal for homeseekers in the region, we are on a mission to motivate and inspire people to live the life they deserve.
Position Summary:
The Sales Manager should be able to define and execute a sales strategy that drives revenue growth through new business acquisition and customer retention/upselling for Qatar. At the heart of this strategic role is hiring, managing, developing and coaching a sales team for delivering superb results measured in growing the business in Qatar.
The Sales Manager is an ambassador of our brand and as such they are responsible for all customers- they must fully understand their needs, challenges and identify opportunities for positioning new products and services that help our customers to be successful and help us to better serve them.
Key Responsibilities:
● Create and execute sales strategy to grow the business
● Maintain a retention rate of > 90% of existing clients
● Hire, Develop, and coach your team to adopt a consultative mindset and approach in managing customers and achieving sales targets
● Own the Weekly, Monthly and Quarterly forecasting and revenue expectations with predictability
● Collaborate with different internal departments to ensure all client requests are fulfilled within the defined SLA
● Role model operational excellence through having regular cadence with stakeholders/peers/team
● Serve as the escalation point of contact for all customer account management matters and help resolve in a timely manner
● Help your team to negotiate contracts and close agreements to maximize mutual interest
● Meet with customers to assess their feedback, utilization and concerns and use customer meetings outcome as an opportunity to develop your team
Desired Qualifications:
● Bachelor's degree in business, marketing, or science major
● 10+ years of experience, out of which 5+ years in B2B SaaS/PropTech sales and account management
● 5+ years in Managing direct/indirect sales teams
● Experience in hybrid model (Acquisition, Retention and Upselling)
● Solid track record of predictable forecasting on a Weekly, Monthly and Quarterly basis
● Experienced Sales coach who is focused on team development and team success
● Strong Analytical skills and a data driven approach in managing the business
● Strong service mindset that requires patience while dealing with different types of customers and employees
● Problem-solving skills to help resolve customer and employee complaints.
● Public speaking, communication skills, presentation skills, data translation skills.
● Adept in talking to key internal and external decision makers
● Assertive, influential and highly motivated with an ability to work in a target driven company
● Solid experience in using CRM tools (SalesForce/ Tableau experience is a plus)
● A good understanding of the real estate industry is a plus
● Arabic and English fluency is required
