Founded by Michael Lahyani in 2005 as a magazine (Al Bab World), Property Finder today is a single technology platform and brand across multiple countries in the MENA region. We offer the most advanced tools and best-in-class user experience for homeseekers, real estate brokers, and developers. Property Finder's most recent valuation secures our status among the Middle East's emerging unicorns, affirming a growth-oriented identity.
Over the years, we've expanded our operations to Bahrain, Egypt, Qatar, Saudi Arabia, and secured a strategic shareholding in Hepsiemlak, the leading property portal in Turkey. With over 600+ dedicated people in 6 regional offices, we facilitate more than 14 million monthly visits across our platforms, solidifying our position as a regional powerhouse in the proptech space.
As the pioneering portal for homeseekers in the region, we are on a mission to motivate and inspire people to live the life they deserve.
The Position
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Position Title
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Business Consultant / Key Account Manager
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Reports To
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Sales Manager
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Position Summary
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As a pivotal contributor to the success of Property Finder, the Business Consultant plays a crucial role in retaining and expanding our customer base through strategic business consultations, coaching, and data-driven decision-making. This position involves managing a designated portfolio within a specific Emirate, with bonus compensation tied to the achievement of key performance targets.
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Key Responsibilities
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- Master the Property Finder solution portfolio to become a subject matter expert.
- Identify and capitalize on opportunities for business growth, serving as the primary point of contact for customer account management.
- Acquire new clients and adeptly manage existing client portfolios.
- Prepare and deliver compelling business proposals.
- Utilize a consultative approach to discern customer needs, preferences, and align them with suitable solutions and listing packages.
- Effectively sell, cross-sell, and upsell technology-enabled advertising and property listing solutions to existing Real Estate Brokerages.
- Cultivate and sustain enduring client relationships through consistent support and consultation.
- Record and maintain accurate documentation of opportunities and activities in Property Finder's SalesForce CRM on a weekly basis.
- Predict weekly, monthly, and quarterly revenue forecasts with a high degree of accuracy.
- Negotiate contracts, finalize agreements, and manage collections to optimize mutual interests.
- Establish and maintain customer centric relationships leading to a win-win customer engagement
- Collaborate with clients and finance teams to ensure timely payment reconciliation.
- Work collaboratively with internal departments to meet client requests promptly.
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The Person
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Desired Qualifications
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- Bachelor's degree in business, marketing, or a related field.
- Minimum of 3 years of professional sales experience in a SaaS or Subscription environment, with a proven track record of achieving sales targets.
- Strong analytical skills for interpreting client data and proposing solutions to maximize ROI.
- Exceptional customer service mindset, demonstrating patience in addressing diverse customer needs.
- Effective problem-solving skills to resolve customer complaints.
- Proficient public speaking, communication, and presentation skills, with the ability to translate data effectively.
- Desirable understanding of the real estate industry.
- Ability to communicate effectively with key decision-makers.
- Assertive, influential, and highly motivated, thriving in a target-driven environment.
- Highly computer literate, proficient in Excel and PowerPoint, with solid experience in using CRM tools (SalesForce experience is a plus).
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Other Capabilities
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- Ability to adapt quickly to evolving business strategies and industry dynamics.
- Experience working in a cross-cultural and diverse team environment.
- Proven ability to navigate complex decision-making processes within client organizations.
- Familiarity with additional CRM platforms and other relevant business tools.
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Our promise to talent
We encourage our people, called creators, to move fast, to be bold and offer them countless ways to make an impact in a fast-growing and talent-centric organisation.
Our goal is to ensure that our people find their time at Property Finder a rewarding experience where the company’s growth also means personal growth.
Overall it is a place for you to be your best self.
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Property Finder Principles
- Move fast and make things happen
- Data beats opinions
- Don’t confuse motion with progress
- Failure is success if we learn from it
- People over pixels
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