Product Manager - Core CRM

Greater Boston, MA

About Us:

The wholesale distribution industry is ready for a revolution, and Proton is leading the charge. The world relies on distributors to sell nearly every physical product, but despite its massive contribution to the global economy, this industry has been left behind in terms of technology. Proton is changing that. With AI-powered sales software, we’re breaking through the complexity of selling millions of products and making it easier for distributors to anticipate customer needs. Our mission is to bring the distribution industry into the modern age and the results speak for themselves. Distributors using Proton see 10x ROI, faster new hire ramp-up, and happier sales teams.

In 2022, we raised a $20M Series A backed by Felicis Ventures and Battery Ventures. This year, we’re laser-focused on driving customer growth. If you’re excited about the opportunity to wear multiple hats, and continuously learn and experiment, now’s the time to join the Proton team.

The Role

2025 has already been a big year at Proton—and we’re just getting started. We’re leading the way in AI-powered CRM for distribution, bringing intelligence, automation, and insight to an industry that’s vital to the economy yet has long been underserved by modern software.

As part of the Proton Product team, we’re looking for someone with strong technical fundamentals, experience building CRM or similar structured systems of record, and a passion for using AI to truly transform how distribution businesses work. 

Reporting to the Head of Product, you’ll have the autonomy to own the strategy and execution of your squad—identifying problems, and building what matters most. You thrive on both the strategic and the tactical—comfortable zooming out to integrate market and customer insight, but just as energized when you’re in the weeds, making sure the details are right.

We're hiring an experienced Product Manager with opportunities ranging from Product Manager to Principal Product Manager roles. We are looking to hire someone in the greater Boston area who is open to a hybrid schedule (3 days in office, Kendall Square). The target salary range for this role is $120,000- $220,000 given the range of opportunity. Final offers will be based on your skills and previous experience.

What you'll do

  • Work closely with customers to continuously learn the domain and gain deep insights into their needs through onsite visits, shadowing sessions, and virtual discovery calls.
  • Align stakeholders on a clear core squad vision, define v1 of features, and prioritize future enhancements in the roadmap.
  • Define core CRM features, breaking down complex problems into well-structured epics, features, and stories to ensure clarity, alignment, and high-quality execution throughout the SDLC while balancing customization with scalability.
  • Drive an agile approach by thinking big, delivering small, and continuously refining based on user feedback and performance data.
  • Aid in early implementation or enablement of new features with customer and internal stakeholders as required

What You’ll Need to Succeed

  • Product & Startup Experience – at least 3-5 years of technical product management experience building CRM or similar structured systems of record and managing features end-to-end through the software development lifecycle (SDLC). Experience at an early-stage startup B2B (Seed/Series A through B/C) is a plus.
  • Customer & Market Focus – Strong user-centric mindset, applying user-centered design principles and actively engaging stakeholders to gather insights and set direction.
  • Data-Driven & Adaptive Thinking – Ability to make data-driven decisions while embracing the uncertainty early-stage vertical B2B SaaS companies often face.
  • Problem-Solving & Communication – Skilled at navigating complexity, distilling key issues, and clearly communicating insights to both technical and non-technical stakeholders.
  • Business Sense & Continuous Improvement Mindset – Strong business intuition, problem-solving abilities, and a passion for innovation.

Benefits

  • Competitive Salaries + Company Stock Options - we want to pay you well (and equitably!) and make you feel like an owner.  
  • Unlimited PTO + 10 Company Paid Holidays - we even have tools implemented to detect burnout to make sure folks recharge regularly.
  • 401k with Employer Contribution (US only, for now!) - we know work isn’t forever, so we contribute up to 3% of your salary to help you prepare whether you directly contribute or not.
  • Medical, Dental, and Vision Insurance - we cover one medical plan 100% in the USA and cover a premium plan 100% for international employees (for US- this includes a HSA!) and cover 50% for dependents on all our medical plan options.
  • 12 Weeks Fully Paid Parental Leave - that goes for primary and secondary caregivers; even if you’re adopting or fostering!
  • Company Paid off-sites - time for us to be together, brainstorm, and make magic happen

 

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