Solution Architect – Telecom Infrastructure (Presales)
Solution Architect – Telecom Infrastructure (Presales)
Location: Mohali
Function: Presales / Engineering
Shift: 5:00 PM – 2:00 AM IST (US-aligned shift), 5 days/week
Role Overview
Pearce Services is seeking a Pre-Sales Engineer – Solutioning / Solution Architect to lead technical solution development for telecom infrastructure opportunities across wireless, wireline/fiber, cable TV, and network/ISP services.
This is a hands-on, high-impact role focused on converting customer requirements into technically sound, delivery-feasible, and commercially competitive solutions. The role sits at the intersection of Sales, Pricing, and Operations, ensuring proposed solutions are both winnable and executable.
You will be responsible for interpreting RFP/RFQ requirements, shaping solution approaches, defining scope and assumptions, supporting pricing inputs, and validating feasibility with delivery teams.
Key Responsibilities
1) Technical Solution Development
- Review RFPs, RFQs, SOWs, and customer requirements to develop compliant and delivery-ready technical solutions
- Design solution approaches across:
- Wireless / Cell Site Services: tower, line & antenna, microwave, power systems, site engineering
- Wireline / Fiber / OSP: fiber networks, remote terminals, cross-connects, outside plant infrastructure
- Cable TV and Network / ISP Infrastructure
- Conduct technical discovery to clarify scope, site conditions, dependencies, and customer constraints
- Develop technical methodologies, execution approaches, resource plans, and delivery timelines
- Prepare BOMs, equipment requirements, labor estimates, and high-level resourcing models
- Identify technical risks, assumptions, dependencies, and exclusions, and define mitigation strategies
2) SOW and Proposal Support
- Define scope boundaries, deliverables, acceptance criteria, and assumptions for customer-facing Statements of Work (SOWs)
- Draft technical narratives, solution descriptions, and methodology sections for proposals
- Review customer-provided SOWs and bid documents to identify gaps, ambiguities, feasibility concerns, and commercial risk areas
- Partner with the Pricing / Commercial team to provide effort estimates, staffing assumptions, productivity logic, and key cost drivers
3) Technical Validation and Feasibility
- Validate proposed solutions against internal delivery capability, resource availability, tools, and operational readiness
- Collaborate with Operations, Delivery, and Field Engineering teams to ensure execution feasibility
- Participate in internal technical reviews and bid governance as the solution owner
- Support PoC / pilot solution design and execution when required by the client
4) Solution Excellence and Continuous Improvement
- Capture lessons learned from won/lost bids and feed them back into future solution development
- Build and maintain reusable solution templates, reference architectures, estimation models, and technical content libraries
- Continuously track telecom infrastructure trends, including 5G deployment, fiber expansion, small cells, network modernization, and broadband growth
Required Qualifications
Experience
- 8-15 years of experience in telecom infrastructure engineering or technical solutioning
- Hands-on experience in at least two or more of the following domains:
- Wireless / cell site services
- Wireline / fiber / OSP
- Cable TV
- Network / ISP infrastructure
- Proven ability to translate customer requirements into structured technical solutions for service delivery organizations
- Prior experience in presales, bid support, proposal engineering, or solution architecture is strongly preferred
- Exposure to US telecom carriers or cable operators such as AT&T, Verizon, T-Mobile, or major cable/MSO environments is required
Technical Skills
- Working knowledge of wireline / fiber infrastructure, including:
- Fiber optic networks
- OSP design principles
- Remote terminals
- Cross-connect systems
- Added Advantage Strong understanding of cell site architecture and telecom engineering workflows, including:
- Tower structures
- Antenna systems
- Microwave systems
- RF-related infrastructure
- Power systems such as generators, batteries, and DC plants
- Ability to develop BOMs, labor estimates, resource plans, and technical assumptions from bid/RFP documentation
- Familiarity with telecom construction, deployment, maintenance, and field execution workflows
Core Competencies
- Strong technical writing skills with the ability to create clear, concise, and customer-ready solution content
- Structured problem-solving and analytical thinking
- Ability to break down complex scopes into logical work packages and solution components
- Strong cross-functional collaboration with Sales, Pricing, Operations, and Delivery teams
- Comfortable working with incomplete inputs, tight deadlines, and evolving customer requirements
- Proactive in identifying solution gaps, delivery risks, and scope ambiguities early in the bid cycle
What Success Looks Like in the First 90 Days
- Develop a strong understanding of Pearce Services’ service lines, delivery models, tools, and solutioning standards
- Shadow active opportunities to learn bid workflows, internal stakeholders, and customer expectations
- Independently support solutioning for smaller or less complex opportunities under guidance
- Begin organizing and improving the technical content repository using existing solution material, assumptions, and reference data
- Build working relationships with Pricing, Operations, Delivery, and leadership teams to strengthen bid collaboration
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