Research Manager

Our Purpose

P\S\L Group is a global organisation dedicated to putting information at the service of medicine. The companies and people of the P\S\L Group aim to improve medical care by serving those who need it, those who provide it and those who seek to improve it.

Our primary purpose is to help clients increase the effectiveness of activities pertaining to scientific communication, medical education and product/service marketing. To this end, we want our information services to contribute to the goals we share with our clients, namely:  to accelerate the advancement of medicine and help people enjoy better, longer lives. 

Instar

Instar helps you put research at the heart of brand performance by offering you custom-assembled virtual panels and proprietary advanced analytics techniques that, together, allow you to test, track and enhance the elements that drive your brand's performance. In addition to its innovative and proprietary products, Instar offers you a team of consummate market research professionals who are striving to develop and maintain state-of-the-art expertise in the latest:

1.   Data collection techniques
2.   Advanced analytics methodologies
3.   Data visualization technologies

Overall Objectives

The Research Manager has primary oversight in managing all phases of market research for a large volume of primary market research projects.  This position is specifically focused on offering solution-based recommendations for unique and challenging projects within set timelines, ensuring high quality standards and flawless execution.  

Key Responsibilities

• Oversight and management to ensure market research initiatives are designed to meet client business needs and deliver on communicated timelines and deliverables, including:

• Conducting project kick-off meetings with pharmaceutical clients and Account Directors

• Frequent communication (email and telephone) with pharmaceutical clients throughout project life cycle

• Generating and maintaining project timelines

• Questionnaire design, review and formatting

• Coordinating and guiding cross-functional project teams, including close liaison with: Research Associates, Operations Project Managers, Survey Programming/QC, Advanced Analytics, Coding and Data Analysis, and Charting/Visualization teams

• Troubleshooting any potential project issues and proactively generating and implementing solutions

• Creating analysis plans and structure of report deliverables

• Development of written reports for clients, focusing on solutions-based recommendations
• Presentation of written reports, both via telephone and in person
• Developing close working relationships with Research Associates

• Providing direction and input to Associate staff in any and all project phases where warranted

• Identifying opportunities and implementing key training initiatives to enhance and improve deliverables

• Acting as an internal brand and category “expert” for majority of projects managed within a relevant therapy/practice area

• Supporting business development activities of sales staff 

Reporting Structure 

Reports in to Research Director 

Key Requirements

• Bachelor’s degree in relevant field (i.e. life sciences, business, marketing)
• Minimum of 2 years experience in quantitative market research including writing questionnaires and servicing clients
• Understanding of pharmaceutical and healthcare market research fieldwork process an advantage
• Demonstrated knowledge of market research and ability to perform & execute complex projects, demonstrated excellence in project management
• Proven ability to work well in a fast-paced, deadline driven environment
• Excellent communication (written and verbal)
• True team player
• Independent self-motivator
• Aptitude for critical thinking 
• Strong attention to detail
• Thorough knowledge and understanding of Microsoft Word, Excel, and PowerPoint. Experience with SPSS, Tableau, and Google Slides a benefit.