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Operations Engineer

San Francisco, CA

As an Operations Engineer at Pump, you’ll play a foundational role in building and managing the infrastructure that powers our platform. You’ll work directly with engineers, founders, and cross-functional teams to design scalable, secure cloud systems and influence the technical direction of our company. This is a hands-on position where your contributions will shape not just our systems, but our product and culture.

Responsibilities -

  • Lead pre-sales architecture, solution design, and technical delivery for AWS infrastructure projects.
  • Architect and manage cost-efficient AWS environments, with a focus on EKS, reserved instances, savings plans, and FinOps best practices.
  • Implement and maintain AWS governance at scale, including IAM policies, organizations, and delegated admin.
  • Assess how AWS marketplace services (e.g., ROSA, Datadog) impact organization-wide cloud adoption and cost management.
  • Manage and implement AWS governance services: Control Tower, CloudTrail, Access Management, Artifacts, and CloudFormation Stacks.
  • Collaborate effectively with design, engineering, and leadership teams to integrate infrastructure decisions into product strategy.
  • Rapidly prototype and experiment with new approaches to infrastructure and automation.
  • Support a secure, scalable, and efficient cloud platform that enables our product to grow with customer needs.

Qualifications -

  • 6+ years of experience in cloud infrastructure, DevOps, or solutions architecture.
  • Deep hands-on experience with AWS, especially with EKS and enterprise-level governance configurations.
  • Strong knowledge of FinOps, including cost optimization strategies and tooling.
  • Skilled in infrastructure-as-code and automation tools (e.g., Terraform, CloudFormation).
  • Excellent communication and collaboration skills across technical and non-technical teams.
  • Startup experience or a strong bias toward action and experimentation.
  • Bonus: Experience with AWS marketplace tools like Datadog, ROSA, or similar SaaS integrations.

Benefits (for U.S.-based full-time employees)

  • 100% medical coverage for you
  • 401k
  • Unlimited PTO
  • Free Weekly Lunch & Dinner in the Office
  • Yearly company-paid team retreats.
  • Developmental Bonuses

Compensation

$70,000 - $130,000 USD

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