SE Operations Analyst

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

Position Overview: 

Pure Storage is seeking a proactive and analytical SE Operations Analyst to join our Sales Operations team. In this role, you will focus on enhancing the effectiveness of our Systems Engineers (SEs) by driving operational efficiency, automation, and data-driven decision-making. You’ll partner closely with SE leadership, IT, and cross-functional stakeholders to optimize tools, processes, and communications that support the global SE organization. Strong data acumen, coordination skills, and a continuous improvement mindset are essential to succeed in this role.

 

Key responsibilities:

Sales Operations Support & Efficiency

• Identify inefficiencies in SE workflows and lead initiatives to automate and streamline core processes.
• Collaborate with stakeholders to continuously improve operational support for SEs.

Strategic Project Support

• Provide analytical and project management support for SE leadership to drive strategic initiatives.
• Ensure alignment with key business goals and deliver high-impact results.

Reporting & Insights

• Develop and maintain performance dashboards, reports, and KPIs to monitor key metrics.
• Provide actionable insights that support business decisions and continuous improvement.

Communication & Change Management

• Manage communication channels for the SE organization to ensure timely updates and effective dissemination of new processes and tools.
• Create and maintain knowledge base articles to educate SEs on updates and process changes.

Systems & IT Collaboration

• Partner with IT to conduct comprehensive testing of new system releases or enhancements affecting SE tools and workflows.
• Act as the operations liaison to ensure seamless rollout of changes.

Qualifications:

• 4–6 years of experience in Sales Operations, Business Operations, or a similar analytical/project-based role.
• Experience supporting technical pre-sales or Systems Engineering teams is a plus.
• Strong project management and coordination skills with a results-oriented mindset.
• Deep familiarity with Salesforce and Salesforce reporting.
• Experience with tools such as JIRA, Anaplan, and NetSuite is an advantage.
• Proficiency in Excel, Google sheets and business intelligence platforms (e.g., Tableau, Power BI).
• Excellent written and verbal communication skills, with the ability to present complex information clearly and confidently.
• Comfortable working in a fast-paced, global environment with shifting priorities.

Why join us:

At Pure Storage, you’ll work with a collaborative, high-impact global team and help shape the operational foundation of our SE organization. You’ll have the opportunity to make meaningful contributions that improve how we sell, support, and serve our customers.

WHAT YOU CAN EXPECT FROM US:

• Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers.
• Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area™, Fortune's Best Workplaces for Millennials™ and certified as a Great Place to Work®!
• Pure Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out purebenefits.com for more information.

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview.

WHERE DIFFERENCES FUEL INNOVATION:

We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. At Pure Storage, diversity, equity, inclusion and sustainability are part of our DNA because we believe our people will shape the next chapter of our success story.​ 

Pure Storage is proud to be an equal opportunity employer. We strongly encourage applications from Indigenous Peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and people with intersectional identities. We also encourage you to apply even if you feel you don’t match all of the role criteria. If you think you can do the job and feel you’re a good match, please apply.