Order Management Lead, SAP OTC (Order to Cash)

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

THE ROLE

As the IT Functional Analyst for Order-to-Cash (OTC) Systems, you will serve as the functional lead driving the evolution of Everpure’s global order management and fulfillment landscape on SAP S/4HANA. Operating at an individual contributor level, you will act as a critical connector between Global Supply Chain operations, Sales, and technical engineering squads. Your mission will be to architect and implement highly scalable, complex order management systems—including advanced configuration workflows—ensuring our Order-to-Cash infrastructure seamlessly handles high-volume global transactions with peak operational velocity.

WHAT YOU'LL DO

• Own Complex O2C Delivery: Determine the optimal methods, practices, and procedures to design, configure, and implement advanced SAP S/4HANA Order-to-Cash solutions, with a deep focus on core Sales & Distribution (SD), order management, advanced pricing models, and billing.
• Architect Advanced Product Workflows: Spearhead the system design for complex order scenarios, including Configure-to-Order (CTO) models, Variant Configuration (VC/AVC), and serialization/installed-base management workflows.
• Coordinate Cross-Functional Initiatives: Act as the primary team lead coordinating activities across disparate functional areas—including Finance (AR), Materials Management (MM), Global Trade Services (GTS), and Customer Service—to deliver seamless ecosystem integrations.
• Optimize and Innovate Processes: Analyze highly variable business factors and data to identify system bottlenecks, independently introducing automation and optimization to improve order accuracy, reduce cycle times, and minimize custom code.
• Resolve High-Impact Issues: Serve as the advanced escalation point for complex technical system issues, performing root-cause analysis and translating intricate business requirements into precise functional specifications and configuration guides.

WHAT YOU BRING

• Advanced SAP OTC Expertise: Broad, hands-on experience configuring and scaling SAP Sales & Distribution (SD) modules, including direct experience driving full-lifecycle ERP implementations within a global multi-entity environment.
• Configuration Scenario Mastery: Strong domain knowledge of complex scenario modeling, such as Configure-to-Order (CTO), Advanced Variant Configuration, and modern SAP Fiori applications.
• Cross-Module Integration Savvy: Deep understanding of down-stream and up-stream integration points spanning core Supply Chain, Materials Management (MM), Customer Service (CS/SM), and Accounts Receivable (AR).
• Strategic Communication & Relationship Building: A proven ability to network with key stakeholders outside your immediate area of expertise, gaining acceptance and shaping the thinking of cross-functional business partners in sensitive technical situations without damaging relationships.
• Location: We are primarily an in-office environment and therefore, you will be expected to work from the Santa Clara, CA office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

INCLUDE FOR POSTING LOCATION IDENTIFICATION

#LI-REMOTE,  #LI-ONSITE

WHAT YOU CAN EXPECT FROM US:

• Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
• Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
• Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information.

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview.

OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:

We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.

Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

Join us and bring your best.

Bring your bold.

Pure and simple.