Back to jobs

Technical Engineering Manager, Resi

Allen, TX

Technical Engineering Manager

Location: Hybrid (3 days in office per week) in Allen, TX only

 

About the Role:

Resi Media, LLC, a Pushpay company, is a privately held technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations over a standard internet connection. Resi provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry.

 

We are looking for an ambitious and self-driven Software Engineering Manager to join our team. As an Engineering Manager, you will drive the overall team vision, empower the team and ensure a culture of inclusive and diverse thinking. You will inspire engineers to push the boundaries of what is possible, and will be passionate about what Resi Media can do to deliver the highest quality streaming experiences.

 

At Resi, you will be working with the latest technologies, you will have the chance to advance and grow your career. Members of our team must be versatile, take ownership of their work, and enthusiastically take on new problems as we continue to push the limits of streaming technology. We hire individuals with a broad set of technical skills who are ready to tackle some of video streaming’s most interesting challenges and make an immediate impact.

 

Our teams are user centric and data driven in solving problems, sharing feedback with other internal teams to influence product development, and continuously improving our company’s offerings. Thanks to you, the less “technical” users of our products never have to think about the technology they are using — our tools work every time, and the experience is intuitive, enjoyable, and frustration-free.

 

Named as one of BuiltIn ‘Best Places to Work’ in Seattle, Denver and Dallas for 2025; ranked number 10 by Seattle Business Magazine in the ‘Washington’s 100 Best Companies to Work For’ list in the large companies category for 2024; named as a 2025 'Best Places to Work for Women' by Best Companies Group.

 

Benefits and Compensation

We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:

  • 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee

  • 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents

  • 401K match

  • Hybrid work model - 3 days in the office / 2 days remote each week

  • 12 paid Company Holidays

  • 2 paid Volunteer Time Off days

  • 20 days PTO, to start, increases with tenure and seniority.

  • Paid parental and adoption leave

  • Compensation Range: $145,152 - $167,731, depending on experience

Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

 

What You’ll Do:

Team Leadership:

  • Lead and manage a team of software engineers.
  • Provide guidance, mentorship, and support to team members.
  • Foster a positive and collaborative team culture.

 

Project Management:

  • Oversee the planning, execution, and delivery of software projects.
  • Define project scope, goals, and deliverables.
  • Work with other departments to ensure alignment with overall business objectives.

 

Technical Oversight:

  • Ensure the quality and integrity of the software development process.
  • Provide technical expertise, guidance, and architectural oversight to the team.
  • Stay updated on industry trends and best practices.

 

Recruitment and Team Building:

  • Participate in the recruitment and hiring process for new team members.
  • Build and maintain a high-performing and motivated engineering team.

 

Performance Management:

  • Conduct regular performance evaluations for team members.
  • Identify areas for improvement and provide constructive feedback.
  • Support professional development and training opportunities.

 

Communication:

  • Facilitate effective communication within the engineering team and with other departments.
  • Report project status, issues, and risks to upper management.

 

Collaboration:

  • Collaborate with product managers, UX/UI designers, and other stakeholders to define requirements and priorities.
  • Foster cross-functional collaboration for successful project delivery.

 

Process Improvement:

  • Identify and implement process improvements to enhance efficiency and effectiveness.
  • Evaluate and implement new tools or methodologies to improve the development process.

 

Risk Management:

  • Identify potential risks and develop mitigation strategies.
  • Ensure the team is aware of and addresses potential challenges in the development process.

 

Customer Focus:

  • Ensure that software products meet or exceed customer expectations.
  • Gather and analyze customer feedback to drive continuous improvement.

 

What You’ll Bring:

  • Bachelor's degree in Computer Science, related degree or equivalent practical experience.
  • 3 years of hands-on technical leadership and people management experience.
  • Hands-on programming experience in one of the following: JavaScript, Java or Python

 

Work Environment & Physical Demands: 

Prolonged periods of sitting at a desk and working on a computer will be required. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role but may occasionally require lifting up to 50 pounds, walking, bending, or standing as necessary. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.

If you require a modification to your work equipment or furniture please contact the People Team - peopleteam@pushpay.com

 

Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more.

If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.

About Pushpay

Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!

Create a Job Alert

Interested in building your career at Pushpay? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Pushpay’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.