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Technical Engineering Manager, Resi

Allen, TX

Technical Engineering Manager

Location: Hybrid (3 days in office per week) in Allen, TX only

 

About the Role:

Resi Media, LLC, a Pushpay company, is a privately held technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations over a standard internet connection. Resi provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry.

 

We are looking for an ambitious and self-driven Software Engineering Manager to join our team. As an Engineering Manager, you will drive the overall team vision, empower the team and ensure a culture of inclusive and diverse thinking. You will inspire engineers to push the boundaries of what is possible, and will be passionate about what Resi Media can do to deliver the highest quality streaming experiences.

 

At Resi, you will be working with the latest technologies, you will have the chance to advance and grow your career. Members of our team must be versatile, take ownership of their work, and enthusiastically take on new problems as we continue to push the limits of streaming technology. We hire individuals with a broad set of technical skills who are ready to tackle some of video streaming’s most interesting challenges and make an immediate impact.

 

Our teams are user centric and data driven in solving problems, sharing feedback with other internal teams to influence product development, and continuously improving our company’s offerings. Thanks to you, the less “technical” users of our products never have to think about the technology they are using — our tools work every time, and the experience is intuitive, enjoyable, and frustration-free.

 

Named as one of BuiltIn ‘Best Places to Work’ in Seattle, Denver and Dallas for 2025; ranked number 10 by Seattle Business Magazine in the ‘Washington’s 100 Best Companies to Work For’ list in the large companies category for 2024; named as a 2025 'Best Places to Work for Women' by Best Companies Group.

 

Benefits and Compensation

We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:

  • 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee

  • 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents

  • 401K match

  • Hybrid work model - 3 days in the office / 2 days remote each week

  • 12 paid Company Holidays

  • 2 paid Volunteer Time Off days

  • 20 days PTO, to start, increases with tenure and seniority.

  • Paid parental and adoption leave

  • Compensation Range: $145,152 - $167,731, depending on experience

Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

 

What You’ll Do:

Team Leadership:

  • Lead and manage a team of software engineers.
  • Provide guidance, mentorship, and support to team members.
  • Foster a positive and collaborative team culture.

 

Project Management:

  • Oversee the planning, execution, and delivery of software projects.
  • Define project scope, goals, and deliverables.
  • Work with other departments to ensure alignment with overall business objectives.

 

Technical Oversight:

  • Ensure the quality and integrity of the software development process.
  • Provide technical expertise, guidance, and architectural oversight to the team.
  • Stay updated on industry trends and best practices.

 

Recruitment and Team Building:

  • Participate in the recruitment and hiring process for new team members.
  • Build and maintain a high-performing and motivated engineering team.

 

Performance Management:

  • Conduct regular performance evaluations for team members.
  • Identify areas for improvement and provide constructive feedback.
  • Support professional development and training opportunities.

 

Communication:

  • Facilitate effective communication within the engineering team and with other departments.
  • Report project status, issues, and risks to upper management.

 

Collaboration:

  • Collaborate with product managers, UX/UI designers, and other stakeholders to define requirements and priorities.
  • Foster cross-functional collaboration for successful project delivery.

 

Process Improvement:

  • Identify and implement process improvements to enhance efficiency and effectiveness.
  • Evaluate and implement new tools or methodologies to improve the development process.

 

Risk Management:

  • Identify potential risks and develop mitigation strategies.
  • Ensure the team is aware of and addresses potential challenges in the development process.

 

Customer Focus:

  • Ensure that software products meet or exceed customer expectations.
  • Gather and analyze customer feedback to drive continuous improvement.

 

What You’ll Bring:

  • Bachelor's degree in Computer Science, related degree or equivalent practical experience.
  • 3 years of hands-on technical leadership and people management experience.
  • Hands-on programming experience in one of the following: JavaScript, Java or Python

 

Work Environment & Physical Demands: 

Prolonged periods of sitting at a desk and working on a computer will be required. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role but may occasionally require lifting up to 50 pounds, walking, bending, or standing as necessary. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.

If you require a modification to your work equipment or furniture please contact the People Team - peopleteam@pushpay.com

 

Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more.

If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.

About Pushpay

Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!

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