Human Resources Generalist
At Quest Defense Systems & Solutions, our people are at the center of everything we do.
We are seeking a Human Resources Generalist to be a key member of the People & Culture team, responsible for delivering a high-quality employee experience through effective onboarding, employee communications, HR operations, and lifecycle administration.
The HR Generalist will lead new employee orientation, maintain HR communication channels including SharePoint and other communication tools, prepare employee letters and documentation, and support consistent HR processes across the employee lifecycle.
Due to the nature of this role, all candidates must be U.S. citizens or U.S. Persons.
This role is hybrid. All candidates must reside in Cincinnati, OH.
Employee Onboarding & Orientation
- Lead and facilitate new employee orientation programs for employees across multiple locations and states
- Coordinate onboarding activities to ensure a positive, welcoming, and compliant employee experience
- Support onboarding workflows and documentation within HR systems
Employee & Manager Communications
- Support communication planning and execution for HR programs, meetings, and organizational updates
HR Operations & Employee Lifecycle Support
- Support employee lifecycle activities including new hires, job changes, promotions, transfers, and offboarding
- Ensure HR records and employee documentation are complete and accurate
- Support compliance-related documentation and tracking requirements
HR Ticket Support & Employee Inquiry Management
- Monitor and respond to HR support tickets, employee inquiries, and service requests in a timely and professional manner
- Serve as a primary point of contact for employee questions
- Maintain accurate documentation of employee requests and resolutions
HR Meetings & Event Coordination
- Manage meeting invitations, recordings, attendance tracking, and follow-up communications
- Assist with presentations, employee engagement activities, and HR events
Compliance & Operational Excellence
- Support compliance with multi-state employment requirements and company policies
- Maintain confidentiality and professionalism in handling employee information
- Help improve HR process consistency, documentation, and operational discipline
- Identify opportunities to improve communication, efficiency, and employee experience
Required Qualifications:
- Bachelor's degree in Human Resources, Business Administration, or a related field
- PHR, SPHR, SHRM-CP, or SHRM-SCP certification
- 5+ years of experience in Human Resources, HR Operations, People Operations, or a related HR function
- Experience supporting employee onboarding, employee lifecycle administration, and HR operations processes
- Experience working in a multi-state employment environment
- Experience working with employee populations of 500+ employees
- Experience utilizing HRIS platforms (ADP experience preferred)
- Strong written and verbal communication skills
- Ability to manage multiple priorities in a fast-paced, growing organization
- Proficiency with Microsoft Office, including Outlook, Word, Excel, PowerPoint, and Teams
- Ability to work in a hybrid environment with regular onsite presence in Cincinnati, Ohio
Preferred Qualifications:
- Experience facilitating new hire orientation and onboarding programs
- Experience managing employee inquiries, HR ticketing systems, or shared services support functions
- Experience supporting remote, hybrid, and onsite employee populations
- Experience creating HR communications, templates, SOPs, and employee-facing documentation
- Experience with ADP Workforce Now or similar HRIS platforms
- Experience supporting engineering, manufacturing, aerospace, defense, technology, or other highly technical workforces
- Experience working in a rapidly growing or evolving organization
- Familiarity with SharePoint and employee communication platforms
The QDSS Advantage:
At QDSS, our advantage is purpose-driven work, collaborative teams, and complex challenges that push boundaries and build lasting impact. You’ll grow your career while contributing to mission-critical programs that demand excellence and shape the future.
What You’ll Find Here
- Work That Matters – Next-generation, safety- and mission-critical projects where your contributions have real-world impact.
- Growth That’s Supported – Competitive compensation, employer-matched 401(k), certification assistance, and clear opportunities for advancement.
- A Culture That Works – A flexible, collaborative, and people-first environment where teamwork, innovation, and balance are valued.
Benefits Include
- Competitive pay, comprehensive medical/dental/life and disability coverage, 401(k) with employer match, professional development support, and a flexible, friendly workplace.
Full compensation package is based on candidate experience and certifications
Pay Ranges
$81,000 - $95,000 USD
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