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Manager, Quality Assurance

Atlanta

Who We Are

QGenda is redefining healthcare workforce management everywhere care is delivered. We're on a mission to empower the healthcare industry to better onboarding, deploy, and manage their workforce. Over 4,500 healthcare organizations have trusted us to help them make strategic workforce decisions through our unified software platform. With more than 600 employees across the US, we are united in our vision and culture to make a difference for our customers, while enjoying the day-to-day. 

At QGenda, we value our employees and their contributions toward the success of the business. We strive to create a dynamic work environment that fosters growth, innovation, and collaboration, where employees can be proud of the work they do and the impact it has on the healthcare industry. 

QGenda is headquartered in Atlanta. 

To learn more about QGenda, visit us at qgenda.com or follow us on Instagram or LinkedIn

About Your Role 

As a QA Manager, you will manage a team of talented Quality Assurance Engineers eager to deliver high quality features to our customers and grow their skills along the way. You will play an integral role in the technical and professional growth of your team members by coordinating learning opportunities and mentoring. 

In your day-to-day, you will work alongside Development, QA and Product leaders to refine established processes, plan capacity, coordinate resources, and address impediments in order to achieve the scrum team’s sprint commitments. You will oversee the construction and execution of test plans focused on ensuring quality, security, and performance of our features across our web and mobile applications.

Our teams solve challenging problems ranging from automating complex schedules to developing optimized user interfaces for visualizing schedules. If you’re looking to make an impact in healthcare and enjoy tackling these kinds of challenges, we’d love to talk to you!

How You’ll Make an Impact 

  • Manage a Team of QA Engineers
    • Review test plans to ensure completeness and mentor team members on best practices
    • Coordinate testing efforts and capacity ensuring scrum teams meet sprint commitments
    • Coach and develop QA Engineers by setting SMART goals geared towards professional development
    • Conduct bi-annual performance evaluations and monthly 1-on-1’s for your direct reports
    • Participate in interviews, hiring, and onboarding efforts to fulfill the growth goals of the company
  • Maintain High Quality
    • Oversee the test planning and execution strategy for new and existing features on our web and mobile applications
    • Assist team with developing written test cases and test plans when necessary
    • Track critical issues and coordinate testing efforts while working closely with Development and Product leaders on a resolution
    • Explore ways to further improve quality by evaluating and proposing new testing techniques, tools, and processes
  • Drive Strong Processes
    • Work closely with other QA leaders to drive improvements to our testing processes and tools
    • Oversee team member participation in stand-up, planning, and retrospective meetings with the scrum teams
    • Ensure security and compliance policies are met by the team
    • Oversee and maintain documentation related to testing methodologies and tools

Who You Are 

  • Bachelor degree from an accredited college or university or equivalent industry experience
  • Prior experience with healthcare-related products is a plus

Experience You Bring 

  • 4+ years experience as a QA Engineer within an agile development team
  • 2+ years managing a QA team
  • Experience testing a SaaS web application
  • Experience testing iOS and Android mobile applications
  • Experience with agile software management tools (JIRA, VersionOne, etc.)
  • Knowledge of best practices and standards for web and mobile applications
  • Strong critical thinking and problem solving skills
  • Excellent communication skills and upbeat personality
  • Strong technical writing skills

 

At QGenda, we value and respect our employees and their contributions, and we recognize their individual efforts to promote career development, financial security and well-being. The salary range for this role is $116,500 USD to $132,500 USD, and actual pay is based on skills, experience, education and other relevant factors for a potential new employee. This job is eligible for bonus/incentive pay.

Applicants for this position must be authorized to work for any employer in the U.S, including located in the US. We are unable to sponsor or take over sponsorship of an employment visa at this time. 

What’s In It For You

We offer a comprehensive total rewards package to support our full-time employees and their family’s day-to-day needs, well-being and major life events, which includes: 

  • Fully company-paid options for medical (both in-person and virtual), dental and vision insurance
  • Flexible paid time off (PTO) policy to enjoy periods of uninterrupted rest and relaxation for a healthy work/life balance
  • Paid parental leave for birth, adoption or permanent placement 401(k) with company match 
  • Options to work in a hybrid-working model or remotely from home, depending on the position
  • Annual Costco membership, cell phone stipend, commuter benefits, in-office perks and more 

QGenda delivers technology solutions to improve how healthcare is delivered and increase access - for everyone. We can only succeed by bringing together diverse minds, thoughts, ideas and team members to create better solutions for our customers and make us a better company as a whole. We are committed to creating a culture of embracing diversity, inclusion and equity for all. 

QGenda is an Equal Employment Opportunity employer and makes all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, natural origin, ancestry, age, marital status, disability or genetic information, military status, status as a disabled or protected veteran or any other protected status under applicable law. 

If you require accommodations or assistance to complete the online application process, please contact recruiting@qgenda.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. We will respond to your email promptly. 

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