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Clinical AI Specialist, RN
Hybrid - Palo Alto, CA
Palo Alto, CA; Travel required
Transform healthcare with us.
At Qualified Health, we're redefining what's possible with Generative AI in healthcare. Our infrastructure provides the guardrails for safe AI governance, healthcare-specific agent creation, and real-time algorithm monitoring working alongside leading health systems to drive real change.
This is more than just a job. It's an opportunity to build the future of AI in healthcare, solve complex challenges, and make a lasting impact on patient care. If you're ambitious, innovative, and ready to move fast, we'd love to have you on board.
Join us in shaping the future of healthcare.
Job Summary
The Clinical AI Specialist, RN is a new kind of nursing role, one that sits at the intersection of clinical expertise, artificial intelligence, and health system transformation. You will become the foremost expert on Qualified Health's AI-powered clinical tools, using them to help leading health systems identify and close gaps in patient care that would otherwise go unaddressed.
In this role, you'll be credentialed and embedded at partner health systems, working directly alongside their clinical teams while representing Qualified Health. You'll use AI-driven insights to ensure patients get the care they need across cardiology, vascular, preventive screening, and beyond. You'll also serve as a critical bridge between our product team and the clinical frontlines: shaping how our tools evolve, training nurses and staff at partner sites, and helping build the playbook for how AI-powered clinical operations actually work in practice.
This is not a traditional nursing job, and it's not a desk job. It's a high-autonomy, high-impact role where your clinical judgment, people skills, and comfort with technology will directly determine how many patients receive better care. This role reports to Clinical Operations Leadership.
The ideal candidate is a resourceful, tech-forward nurse who builds strong relationships effortlessly and is energized by doing something that hasn't been done before. This is a ground-floor opportunity to help define a new role in healthcare and grow into leading a team as we scale.
Key Responsibilities
Clinical Operations & Care Gap Closure
- Become the expert at using our Qualified Health AI tools to review AI-identified care gaps and the supporting clinical data for each patient
- Place orders in Epic for labs, imaging, referrals, and follow-up appointments based on clinical guidelines and platform recommendations, routing them to treating physicians for co-signature
- Conduct patient outreach by phone to notify patients about needed care, answer clinical questions, and coordinate next steps, including sensitive first-touch conversations about procedures like ICDs, ablations, and specialist referrals
- Write telephone encounter notes and in-basket messages in Epic documenting all clinical communication and care coordination activities
- Schedule patients for necessary appointments, procedures, and consults across departments
- Manage care gaps spanning multiple clinical domains including heart failure GDMT optimization, structural heart referrals, arrhythmia management, vascular disease, and cancer screenings
Health System Integration & Relationship Building
- Build and maintain strong working relationships with physicians, nurses, care coordinators, and administrative staff at partner health systems
- Serve as the trusted clinical presence representing Qualified Health on-site, earning buy-in and collaboration from health system teams
- Navigate health system workflows, culture, and politics with professionalism and warmth to drive adoption of new care processes
- Champion change management as new AI-driven workflows are introduced, helping clinical teams understand the value and ease of participation
Platform & Product Development
- Serve as a power user of the Care Gap Optimizer platform, developing deep expertise in its capabilities and providing continuous feedback to the product team
- Identify workflow inefficiencies, edge cases, and opportunities for improvement based on daily hands-on use
- Contribute to the development of new Care Gap Optimizers as the platform expands into additional specialties
- Help shape automation tools (voice agents, SMS outreach, auto-ordering) by informing which aspects of your workflows would most benefit from automation
Strategic Growth
- Help establish and refine the co-badge nurse operating model, documenting best practices and standard operating procedures
- Grow into a team leadership role as Qualified Health scales its clinical operations team
- Contribute to client presentations, check-ins, and operational reviews with data and frontline insights
- Support credentialing and onboarding processes at new health system sites
Required Qualifications
- Active Registered Nurse (RN) license
- BSN required
- 4-8 years of clinical nursing experience, with meaningful time in acute care, cardiology, population health, care coordination, or a related clinical setting
- Strong Epic proficiency: comfortable placing orders, writing in-basket messages, documenting telephone encounters, and navigating scheduling workflows
- Demonstrated ability to build rapport and trusted relationships with physicians, nursing staff, and cross-functional clinical teams
- Comfort with ambiguity and ability to move quickly in a fast-paced startup environment
- Willingness to travel to client health system sites for onboarding, training, and periodic on-site engagement
- Able to work onsite in Palo Alto 3 days/week
Desired Qualifications
- Nurse Licensure Compact (NLC) multistate license
- Experience in cardiology or vascular medicine / surgery
- Experience in population health, care management, or patient navigation
- Familiarity with clinical decision-support tools, health IT platforms, or EMR-based workflow optimization
- Exposure to cardiology workflows, heart failure management, or GDMT protocols
- Experience with change management, such as rolling out new processes, training peers, or leading clinical adoption initiatives
- Regular user of generative AI tools (ChatGPT, Claude, or similar) with curiosity about how AI can improve healthcare delivery
- Previous experience at a health tech company, healthcare startup, or in a consulting-adjacent clinical role
Skills & Attributes
- Relationship Builder: Naturally sociable and likable. The kind of person who walks into a new health system and quickly earns the trust of nurses, physicians, and staff at every level.
- Change Agent: Skilled at introducing new workflows and technology into established clinical environments without creating friction.
- Detail-Oriented Executor: Meticulous with orders, documentation, and follow-through. Nothing falls through the cracks on your watch.
- Tech-Forward Clinician: Excited about technology and willing to get your hands dirty learning new platforms, tools, and AI-driven workflows.
- High Initiative: Self-directed and proactive. You see what needs to be done and do it without waiting to be asked.
- Efficient & Hard-Working: You manage large patient panels effectively and take pride in your throughput without sacrificing quality.
- Adaptable: Comfortable working across multiple specialties, health systems, and evolving workflows in a startup that moves fast
- Growth Mindset: You're hungry to learn, eager to take on more responsibility, and excited about growing into a leadership role
Travel Requirements
This role requires occasional travel to healthcare client sites for onboarding, credentialing, and periodic on-site collaboration. Candidates should be prepared for up to 30% travel, depending on active engagements and the number of health systems where they are credentialed.
Why Join Qualified Health?
This is an opportunity to join a fast-growing company and a world-class team, that is poised to change the healthcare industry. We are a passionate, mission-driven team that is building a category-defining product. We are backed by premier investors and are looking for founding team members who are excited to do the best work of their careers.
Our employees are integral to achieving our goals so we are proud to offer competitive salaries with equity packages, robust medical/dental/vision insurance, flexible working hours, hybrid work options and an inclusive environment that fosters creativity and innovation.
Our Commitment to Diversity
Qualified Health is an equal opportunity employer. We believe that a diverse and inclusive workplace is essential to our success, and we are committed to building a team that reflects the world we live in. We encourage applications from all qualified individuals, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, or veteran status.
What We Offer
- Competitive startup salary and equity packages.
- Health, dental, and vision insurance.
- Flexible working hours and hybrid work options.
- An opportunity to be at the forefront of AI in healthcare, making substantial impacts on patient care and outcomes.
- A ground-floor role with a clear path to building and leading a clinical operations team.
- A vibrant and inclusive work environment that fosters creativity and innovation.
Pay & Benefits
The pay range for this role is between $125,000 and $155,000 and will depend on your skills, qualifications, and experience. This role is also eligible for equity and benefits.
Join our mission to revolutionize healthcare with AI. To apply, please send your resume through the application below.
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