Director, Project Management - SaaS

Position Summary:

QuartzBio team is looking for a Director, Project Management (QuartzBio) to oversee the planning and execution of projects for the implementation of QuartzBio’s Software as a Service (SaaS) solutions across our portfolio and to develop and implement processes and best practices for project management for a SaaS business.

The Director of Project Management will lead a team of project managers and work closely with cross-functional teams to ensure alignment with business goals and customer expectations.

QuartzBio is a data and information management SaaS company that transforms sample and biomarker data to accelerate and power drug development in the life sciences industry. Our AI-powered, Biomarker Intelligence Platform, enables precision medicine at scale.

As the Director, Project Management (QuartzBio), you will have a pivotal role in delivering our industry leading SaaS solutions.

Essential functions of the job include but are not limited to:

• Lead and mentor a team of project managers, fostering a collaborative and high-performance culture.
• Lead and manage staff in keeping with expressed objectives and corporate culture, and in doing so provide a workplace where ideas are sought and considered, initiative is encouraged, success is rewarded, and employees are treated fairly, with respect and recognition.
• Develop and implement project management methodologies and best practices to enhance project delivery and efficiency in the context of a SaaS business.
• Collaborate with senior leadership to align project goals with business objectives.
• Oversee the planning, execution, and delivery of software implementations, ensuring they are completed on time, within scope, and in accordance with customer expectations.
• Contribute to the design and use of project management tools, task management tools, and other internal systems to track project progress, risks, and issues.
• Engage with customers and stakeholders to understand requirements, expectations, and feedback, and ensure the project management team is operating proactively to manage customers and stakeholders.
• Identify areas for process improvement and implement changes to enhance operational efficiency and effectiveness.
• Ensure effective communication and information sharing with customers, senior leadership, and other stakeholders across the QuartzBio business.
• Provide project management support on accounts as needed in areas such as creation of project schedules, customer presentations, status reports, or other deliverables.

Qualifications:

Minimum Required:

• Bachelor’s degree in Information Technology, Computer Science, Business Administration or relevant field
• Minimum of 12 years of relevant work experience in project management or related field operating in a software or software as a service organization.
• Minimum of 7 years of experience in managing teams.
• Proven ability to operate in a customer-facing role.
• Proven leadership and strategic impact.
• Excellent problem-solving and analytical skills.
• Strong written and verbal communication skills.
• Demonstrated proficiency for preparing and presenting business cases, both orally and in writing.
• Skill in presenting well-organized and convincing information that is clear and efficient and can be understood by all audiences.
• Excellent focus on customers, peers, and key vendor relationships to ensure expectations are met.
• Ability to establish structures and processes to plan and manage the orderly implementation of change.
• Good working knowledge of metrics to forecast project cost, schedule, effort, and quality.

Other Required:

• Must have senior level strategically focused operational and management experience in a similar industry
• All aspects of highly developed interpersonal, communication and management skills are required
• Proven experience managing and/or overseeing management of multiple projects simultaneously is a requirement
• Demonstrated experience working in a matrix environment to achieve results from diverse working teams
• Experience managing within financial budgets and agreed timelines
• Confidentiality, excellent use of judgment and discretion required relative to sensitive and restricted Company and employee information.
• Must possess strong computer skills including Microsoft Office
• Must have experience with software used in project management, preferably SmartSheets and Jira.
• Must possess a valid driver’s license allowing you to drive in the state(s) you drive in  
• Able to travel both domestically and internationally including overnight stays
• Must be able to read, write, speak fluently and comprehend the English language

Preferred:

• Work experience and academic studies in the areas of translational medicine, clinical trials or drug development or a related discipline.

Leadership Expectations 

• Follow Company's Principles and code of ethics on a day-to-day basis.
• Lead the team in understanding and embodying the company's core values.
• Provide clear and compelling vision for the organization and communicate it effectively to their teams and stakeholders.
• Think strategically and develop plans and initiatives to achieve the organization's goals, while aligning them with the company's overall strategy.
• Ability to attract, develop, and retain top talent across multiple teams or functions, creating a culture of learning and growth, identifying skills gaps and providing development opportunities.
• Ability to understand and appreciate the needs and perspectives of their team members, creating a positive and inclusive work environment.
• Build strong relationships with their team members, stakeholders, and other leaders in the organization, fostering collaboration and teamwork.
• Ability to inspire and motivate their team members, encouraging them to perform at their best and achieve their full potential.
• Effectively manage the performance of their team members, providing feedback, setting expectations, and holding individuals accountable for their results.
• Effectively manage conflicts that arise within their team or with other teams, working to find solutions that meet everyone's needs.
• Delegate tasks and responsibilities to their team members, empowering them to take on more challenging work and develop their skills.
• Recognize and reward the contributions of their team members, creating a positive and supportive culture that values and celebrates success.
• Navigate cultural differences and work effectively with team members from diverse backgrounds, promoting inclusion and diversity within their team.
• Collaborate effectively with other leaders in the organization, working together to achieve shared goals and drive business success.

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