Strategy Advisor, Identity & Access Management

Questrade is on a mission to help Canadians to become much more financially successful and secure.

For nearly 30 years, Questrade Financial Group has been delivering on that mission through investing, banking, mortgages, and real estate. Together, we tilt finance in favour of ambitious Canadians, creating new ways for them to seize the financial future they deserve.

We're looking for people who are ready to enter their career inflection point. Mission-driven, exceptional folks that never settle. The work here is hard because the responsibility is real. If that's the standard you've been looking for, keep reading.

• Compensation and incentives built to reward the value you bring.
• RRSP matching of up to 6%.
• Health and wellness resources and programs, including $5,000 in mental health practitioner coverage.
• $5,000 in tuition subsidies for job-related courses, every year.
• 100% parental top-up, up to 26 weeks for birthing parents and 18 weeks for non-birthing parents.
• A hybrid environment, with at least three days in the office built for working together.
• Paid vacation, personal, and sick days.
• A community care day to give back to the causes you care about.

This job posting is for an existing vacancy.

We’re looking for our next Strategy Advisor, Identity & Access Management

The Advisor, Identity & Access Management Strategy owns the enterprise identity strategy across Questrade Financial Group’s regulated entities. The role sets direction, standards and the multi-year roadmap for workforce identity, privileged access, identity governance and administration, and non-human identity (including Agentic Identity), and leads the IAM team that delivers them. It is accountable for the identity control environment meeting business, security and regulatory requirements in each QFG entity, and for the vendor decisions, governance and evidence that keep it there. This is a strategy and leadership role; deep technical execution is led by the Principal Engineer, Identity & Access Management, and other IAM team members, under this role’s direction. This role operates within a CIRO-regulated dealer and an OSFI-regulated federal financial institution (FRFI) environment. Candidates must understand that entity segregation between Questrade Inc. and Questbank is a foundational architectural constraint.

The mandate

In this role, responsibilities include but are not limited to:

Scope and boundaries

• Owning enterprise identity strategy, standards, roadmap and governance for workforce identity life-cycle, privileged access, IGA and non-human identity across all QFG entities.
• Delegating hands-on design and engineering execution to the Principal Engineer, IAM, and the IAM team. This role directs, prioritizes and is accountable for outcomes.
• Client identity (CIAM): this role defines and represents the security requirements, standards and controls that client-facing identity platforms must meet, and contributes to policy engine design to minimize account takeover risks. Platform delivery ownership follows the enterprise architecture decision on the CIAM target state.

Strategy and roadmap

• Owning the Enterprise and Client IAM vision, strategy and multi-year roadmap across all QFG entities; aligning with business, technology and security strategy; secure executive approval and funding.
• Leading requirements-first selection of identity platforms and vendors: defining control requirements before evaluating products, running trade-off analysis, and recording decisions. No platform is adopted or retired without a documented decision.

Entity governance and regulatory

• Owning the identity control and compliance posture of each QFG regulated entity separately, including entity-scoped design, evidence and reporting.
• Maintaining the identity dimensions of OSFI Guideline B-13, third-party access expectations under OSFI Guideline B-10, resilience considerations under OSFI Guideline E-21, and CIRO cybersecurity expectations, producing evidence in the form of auditors and regulators can test.
• Supporting OSFI supervisory reviews, CIRO examinations, SOC 2 examinations and internal audits for identity domains; driving remediation of identity findings to closure with named owners and committed dates.

Workforce and privileged identity

• Setting standards for access, authentication and authorization across the workforce: single sign-on, personal password management, MFA and authentication escalation, risk-based access, and the joiner-mover-leaver lifecycle.
• Owning privileged access program outcomes: vault coverage, credential rotation, JIT/JEA, session accountability and emergency access, with measurable targets and quarterly reporting.

Identity governance and administration

• Owning the IGA strategy: authoritative attribute sourcing from HR systems, the role and entitlement model, automated provisioning and deprovisioning, and access certification across all enterprise platforms, with check-and-balance controls for data quality, integrity and timeliness.
• Non-human and cloud identity
• Owning governance of non-human identity: service accounts, agentic identities, workload identities, API keys and secrets across on-premises, GCP, AWS, Azure and Microsoft Entra, including inventory, ownership, rotation and least privilege.
• Metrics and reporting
• Owning identity KPI and KRI targets and reporting to executive and Board audiences, using the measurement library maintained by the IAM team. Directing effort by risk, not evenly.

People management

• Leading, developing and retaining the IAM team; setting goals aligned to strategy; addressing performance in a timely manner.
• Forecasting resourcing against the roadmap and presenting evidence-based cases for changes.
• Acting as the team’s advocate: removing blockers and securing the tools, processes and organizational support the team needs.
• Building succession depth and cross-training so that no identity capability depends on a single person.

Collaboration and change

• Partnering with Enterprise Architecture, cloud and data leadership, DevSecOps, JSOC, Enterprise Fraud, GRC, Privacy, Legal, People & Culture and User Experience; resolving conflicting priorities and negotiating outcomes.
• Sponsoring identity-related change programs across entities and building adoption through clear communication at executive and technical levels.

You’re ready for this mandate if you have the following qualifications

• 10+ years of experience in cybersecurity with substantial IAM leadership, including ownership of an enterprise IAM strategy and leadership of multidisciplinary teams in financial services
• Proven experience with end-to-end delivery of complex IAM programs — strategy through operationalization — in regulated environments
• Deep experience working across privileged access management (Delinea), identity governance and administration (SailPoint), Microsoft Entra and the EMS E5 security stack, and identity threat detection (CrowdStrike Identity Protection): enough to set direction, challenge designs and hold vendors to account
• Demonstrated proficiency in Hybrid Identity Architecture: governing complex identity environments spanning Active Directory (AD), Microsoft Entra (formerly Azure AD), and GCP federation
• Experience governing non-human identity at scale: service accounts, secrets and workload identity across cloud providers
• Working knowledge of OSFI Guidelines B-13, B-10 and E-21, CIRO cybersecurity expectations, PIPEDA and Quebec Law 25, or demonstrated ability to learn a new prudential regime quickly
• Experience producing audit-ready evidence and interacting directly with auditors and regulators
• Strong experience with budget planning and financial management for technology programs
• Executive and Board-level verbal and written communication skills, at a standard suitable for regulator-facing documentation
• Strong stakeholder management skills in a matrixed organization with ability to influence without direct authority and hold people to committed dates
• Proven leadership experience to develop, coach and retain talent; addressing performance early; building morale, belonging and succession
• Comfortable navigating ambiguity, separating relevant trends from hype and making sound decisions with incomplete information

Nice to have

• Are Bilingual - written and verbal fluency in English and French
• Hold CISSP, CISM, IDPro CIDPRO, or vendor certifications (Delinea, SailPoint, Microsoft Entra)

Enter your career inflection point. Apply now. 

#LI-NP1

#LI-Hybrid

Technology and AI

We mix human ingenuity with advanced technology. For ambitious builders like you, we provide the latest technology to enable your creativity. You'll have everything you need to build the best outcomes and products for our clients.

Diversity and Inclusion

At Questrade Financial Group of Companies, we’re committed to fostering a diverse, inclusive, and accessible work environment where individuals are treated with dignity and respect. Our global team reflects the diversity of the communities we serve and operate in.

Accessibility statement

Candidates selected for an interview are contacted directly. If you require accommodation during the recruitment or selection process, please let us know. We will work with you to meet your needs.

AI in hiring

Questrade Financial Group of companies Applicant Tracking System uses artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.