Senior Customs Associate

OUR STORY

Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price. 

OUR VALUES

Customer First. Customer satisfaction is our highest priority.

High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about.

Essential design. We don’t chase trends, and we don’t sell everything.  We’re expert curators that find the very best and bring it to you at the lowest prices.

Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners.  

Environmentally and Socially conscious.  We’re committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers.

OUR TEAM AND SUCCESS 

Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.

The ideal candidate for the Senior Customs Associate position at Quince is an experienced professional with a deep understanding of transactional customs brokerage, specifically with respect to e-Commerce and de minimis shipments, U.S. Customs and PGA regulations, and customs brokerage operations. This individual should be detail-oriented and data-driven, and able to strike the right balance between speed and compliance.

Responsibilities:

• Ensure timely transmission of AMS/ACAS and ISF data and customs entries, and resolution of exceptions
• Ensure timely approval of daily statements to CBP
• Coordinate with internal teams and external supply chain partners to ensure timely clearance of goods
• Support internal auditing

Qualifications: 

• Holds a valid U.S. Customs Broker License with a proven track record of at least 5 years in customs brokerage operations.
• Experience working with e-Commerce and de minimis shipments, filing AMS/ACAS, T86, and manifest clearances, as well as filing PGA declarations.
• Experience classifying goods, especially footwear and apparel, making PGA determinations, AD/CVD determinations, and ensuring compliance with U.S. Customs and PGA regulations.
• Strong analytical skills, experience compiling and reporting on daily/weekly/monthly metrics, and experience using metrics and data to drive performance and outcomes.
• Strong problem-solving capabilities and demonstrated success in optimizing operational processes.
• Excellent communication skills, both written and verbal, to effectively communicate with customers,  customs authorities, and internal teams.
• Ability to provide clear guidance and advice on import/export regulations and trade compliance recommendations.
• Experience operating successfully as both an independent contributor and team lead.
• Embraces technology and continuously finds ways to integrate technology into operational workflows in order to increase productivity and improve compliance. 

Security Advisory: Beware of Frauds

At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.